Christine Spendley
Southport,NC
Summary
Proven Beauty Advisor at CVS Pharmacy with a track record of enhancing customer satisfaction through expert recommendations and exceptional service. As a business owner, leveraged organizational skills and sales proficiency to significantly improve client relationships and operational efficiency. Skilled in client relationship building and retail experience, consistently exceed sales targets and foster team collaboration.
Overview
27
27
years of professional experience
Work History
Beauty Advisor
CVS Pharmacy, Retail
09.2009 - 05.2024
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained and organized and visually appealing product display, resulting in increased customer interest and engagement.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Recommended specific hair and beauty products to meet individual customer needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Owner
Caracol Gift and Fashion Shop
03.2001 - 04.2009
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Owner
Ilume Gift Shop
01.1997 - 04.2001
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Education
Bachelor of Arts - Fashion Illustration
Traphagen School of Design
New York, NY05.1975
Associate of Arts - Fashion Design/Advertising
Fashion Institute of Technology
New York, NY05.1973
High School Diploma -
Northern Valley Old Tappan HS
Old Tappan, NJ06.1972
Skills
- Customer Service
- Organization and Multitasking
- Team Collaboration
- Flexibility and Adaptability
- Sales expertise
- Retail experience
- Client Relationship Building
- Sales proficiency
Timeline
Beauty Advisor
CVS Pharmacy, Retail
09.2009 - 05.2024
Owner
Caracol Gift and Fashion Shop
03.2001 - 04.2009
Owner
Ilume Gift Shop
01.1997 - 04.2001
Bachelor of Arts - Fashion Illustration
Traphagen School of Design
Associate of Arts - Fashion Design/Advertising
Fashion Institute of Technology
High School Diploma -
Northern Valley Old Tappan HS
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