Christine Stafford
Portland
Summary
Currently serving as a Student Success Coordinator with SSA Portland, and a recent graduate of Portland State University, with more than ten years of work experience. Including but not limited to: a strong background in coaching, mentoring, and student services. As a first-generation, Indigenous, transfer student that recently earned a Bachelor’s of Science with a double major in Sociology and Liberal Studies, with a minor in psychology, my work experience and unique perspective has allowed for a diverse set of skills, including: communication, time management, software expertise, coaching and mentoring, public speaking, event planning, facilitating, among others. It would be a privilege to utilize my wide range of skills and knowledge to help your company thrive.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Student Success Coordinator
Summit Salon Academy Portland
Portland, OR
10.2025 - Current
- Developed and implemented student retention strategies to enhance overall satisfaction and engagement.
- Coordinated academic support services, ensuring timely access to resources for diverse student needs.
- Mentored students in goal-setting and decision-making processes, fostering personal development and accountability.
- Streamlined communication channels between departments, improving response times and information dissemination for students.
- Coordinated with other departments to ensure seamless delivery of support services for students facing challenges or barriers to success.
- Enhanced student retention by implementing personalized success plans and progress monitoring.
- Established early warning systems to identify at-risk students, allowing for timely intervention and support measures.
- Provided one-on-one coaching sessions focused on goal-setting, time management, study skills, and stress management techniques.
- Coordinated tutoring services and academic workshops, resulting in increased student utilization of resources.
- Organized campus events promoting academic success, fostering positive relationships among students, faculty, and staff.
- Promoted a culture of inclusivity within the learning community through diversity awareness programming and cultural competency training initiatives.
Peer Wellbeing Coach
Portland State University's Student Health and Counseling Center
Portland, Oregon
06.2023 - 12.2024
- Facilitated 1:1 peer coaching sessions with fellow students
- Developed personalized wellness plans to support student mental health and academic success.
- Built program from the beginning in collaboration with my Coordinator and fellow coach.
- Facilitate hiring and training for new coaches
- Implemented assessment tools to evaluate student progress and adapt coaching methods accordingly.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Trained in HIPAA and FERPA.
Yoga Teacher
PSU's Campus Recreation
Portland, Oregon
12.2023 - 04.2024
- Facilitated and taught students hatha, vinyasa, and yin yoga classes
- Communicated clearly with students to guide them through postures safely and with proper alignment
- Provided a safe space for all students at all levels of yoga experiences
- Facilitated meetings to help students 1:1 with their yoga practice
Test Proctor
PSU's Testing Services
Portland, Oregon
07.2022 - 09.2023
- Provided students with accommodations and distraction-free spaces to take exams, as well as monitored breaks, answered questions, provided a welcoming space
- Received FERPA training to properly protect students’ privacy and rights.
Summer Bridge Peer Mentor
PSU's Learning Center
Portland, Oregon
07.2022 - 09.2022
- Supported the transition of new, incoming students
- Guided students in building meaningful skills like communication, self-discipline, and time management.
Front Desk Associate
PSU's Women's Resource Center
Portland, Oregon
11.2021 - 07.2022
- Set virtual appointments for students seeking assistance from the SRVR (Sexual and Relationship Violence Response) Program.
- Utilized Microsoft Office, Google Suite, among other software to communicate with WRC & larger campus community
- Provided comprehensive information on resources and services available to students
- Assisted in creating promotional materials for events, increasing visibility of programs offered by the center.
- Led outreach efforts to expand awareness of center resources among students and local organizations.
Member Services Representative II
InRoads Credit Union
Scappoose, Oregon
05.2016 - 08.2018
- Developed and retained long-term and profitable customer relationships to maximize revenue growth.
- Delivered exceptional customer service, resolving inquiries and issues efficiently.
- Processed member transactions accurately, ensuring compliance with credit union policies.
- Educated members on financial products and services, enhancing
Education
Bachelor of Science - Sociology, Liberal Studies
Portland State University
Portland, Oregon12-2024
Skills
- Mentoring
- Coaching
- Student engagement
- Academic advising
- Effective Communication
- Program Development
- Active Listening
- Cross-Cultural Competence
- Software Expertise
- Time Management
- Group leadership
- Collaborative approach
Certification
- Peer Educator (NASPA) | 2024
- RYT 200 HR Yoga Teacher Training (Cascade School of Yoga) | 2021
- First Aid, CPR and Pediatric First Aid Certification (Red Cross) | 2023
- CARE. ASK. CONNECT. Suicide Prevention Training (Portland State Student Health and Counseling Center) | 2023
- Introduction to Trauma-Informed Care (Trauma Informed Oregon) | 2024
Timeline
Student Success Coordinator
Summit Salon Academy Portland
10.2025 - Current
Yoga Teacher
PSU's Campus Recreation
12.2023 - 04.2024
Peer Wellbeing Coach
Portland State University's Student Health and Counseling Center
06.2023 - 12.2024
Test Proctor
PSU's Testing Services
07.2022 - 09.2023
Summer Bridge Peer Mentor
PSU's Learning Center
07.2022 - 09.2022
Front Desk Associate
PSU's Women's Resource Center
11.2021 - 07.2022
Member Services Representative II
InRoads Credit Union
05.2016 - 08.2018
Bachelor of Science - Sociology, Liberal Studies
Portland State University