Christine Taylor
Quest Diagnostics
Benton Harbor,MI
12
years of professional experience
Compassionate professional with a solid background in patient care and laboratory management. Skilled in fostering collaborative teamwork and effective communication, committed to improving patient outcomes and operational efficiency.
Work History
Lead Lab Assistant
7 Years 2 Months- Supervised daily laboratory operations to ensure compliance with safety and quality standards.
- Trained and mentored new lab assistants on protocols and best practices.
- Implemented process improvements to enhance workflow efficiency and accuracy in test results.
- Coordinated specimen processing and analysis, maintaining meticulous records of procedures.
- Collaborated with cross-functional teams to troubleshoot equipment issues and optimize performance.
- Improved laboratory efficiency by streamlining sample processing and data entry procedures.
- Managed inventory of lab supplies and chemicals, ensuring availability of necessary materials for timely completion of tests.
- Served as primary point of contact for laboratory inquiries from other departments within the organization, ensuring efficient information flow between parties involved.
Certified Nursing Assistant
2 Years 5 Months- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions.
- Assisted in the implementation of individualized care plans, adapting approaches based on patient needs.
- Provided compassionate care to patients, assisting with daily living activities and mobility support.
- Maintained accurate patient records, documenting care provided and any observed changes in condition.
- Trained new staff members on best practices for patient care and safety protocols, enhancing team efficiency.
- Led initiatives to improve patient comfort through effective communication and emotional support strategies.
- Collaborated with multidisciplinary teams to coordinate comprehensive care services for diverse patient populations.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Operations Manager
2 Years 9 Months- Streamlined supply chain processes to enhance operational efficiency and reduce lead times.
- Oversaw inventory management, ensuring optimal stock levels and minimizing excess.
- Implemented quality control procedures, improving product consistency and reducing defects.
- Developed training programs for staff, enhancing team performance and operational knowledge.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Education
GED
Skills
Collaborative teamwork
Lab safety
Laboratory leadership
Phlebotomy
Quality control
Safety compliance
Cross-functional collaboration
Team collaboration
Positive attitude
Timeline
Lead Lab Assistant
Quest Diagnostics
08.2019 - CurrentRead More
Certified Nursing Assistant
Those PACE
03.2017 - 08.2019Read More
Operations Manager
Wesco
06.2014 - 03.2017Read More
Andrews University
GED
Read More