Christine Underwood
Colleyville,TX
Summary
Results-driven professional with experience at Fidelity Investments, excelling in data entry and document management. Proven ability to handle confidential information with 98% accuracy while delivering exceptional customer service. Skilled in maintaining up-to-date records and fostering effective communication, ensuring timely completion of tasks and enhancing operational efficiency.
Overview
6
6
years of professional experience
Work History
Data Entry Associate & Transaction Processor
Fidelity Investments
Grapevine, TX
10.2012 - 02.2016
- Processed data for high-dollar checks.
- Handled and processed confidential tax information.
- Verified the accuracy and timeliness of data.
- Assisted with payroll preparation.
Customer Service Representative
Centralized Showing Service Inc.
Euless, TX
11.2011 - 03.2012
- Scheduled appointments for realtors to show homes.
- Provided accurate and appropriate information in response to customer inquiries.
- Always maintain up-to-date records.
- Developed effective relationships and clear communication with the call center department.
Rep Coordinator/Utilities Coordinator
Mortgage Specialist International
Hurst, TX
10.2009 - 07.2011
- Managed properties all over the country, assigned inspections, and ensured work was completed in a timely manner.
- Ordered and canceled inspections for clients.
- Always maintain up-to-date records.
- Paid electric bills.
Education
High School Diploma -
Grapevine High School
Grapevine, TX05-2006
Skills
- Data entry (75 WPM, 98% accuracy)
- Document management and filing systems
- Microsoft Office
- Calendar and email management
- Customer service and phone support
- Confidential records handling
References
References available upon request.
Timeline
Data Entry Associate & Transaction Processor
Fidelity Investments
10.2012 - 02.2016
Customer Service Representative
Centralized Showing Service Inc.
11.2011 - 03.2012
Rep Coordinator/Utilities Coordinator
Mortgage Specialist International
10.2009 - 07.2011
High School Diploma -
Grapevine High School
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