Christine Vogiatzis
McKinney,TX
Summary
Highly accomplished professional experienced in residential and commercial property management. Adept at managing a portfolio of properties and apartment communities, developing sound business plans, and delivering exceptional customer service. Experienced in leasing properties, collecting rent payments, and proactively addressing tenant complaints. Proven track record of success in maintaining high occupancy rates and achieving revenue targets.
Overview
24
24
years of professional experience
Work History
Apartment Locator/ Rentals
Prime Real Estate
Dallas, TX
12.2019 - Current
- Improved client retention rates through exceptional customer service and consistent follow-up communication.
- Assisted clients with application processes, helping them secure their desired apartments more quickly and efficiently.
- Increased client satisfaction by providing personalized apartment recommendations based on their needs and preferences.
- Educated clients about rental laws and regulations, ensuring compliance throughout the leasing process.
- Saved clients time by conducting thorough research on potential apartments, including amenities, pricing, and availability.
- Collaborated closely with landlords ensuring smooth transitions during move-ins leading to stronger partnerships between agency and landlords.
- Conducted in-depth neighborhood analyses to provide clients with valuable insight into local housing markets.
Real Estate Manager
Level 7 Restaurant Group LLC
03.2012 - 11.2019
- Prepared monthly financial statements detailing income and expenses associated with each property
- Marketing all property's that needed leased or sold on different platforms
- Reviewed legal documents such as deeds, titles, mortgages, leases, ensuring accuracy of information
- Got involved with the Chamber of Commerce and all local business marketing teams
- Ensured compliance with federal Fair Housing laws by providing equal opportunity housing services
- Monitored construction projects at assigned sites to ensure completion within established deadlines
- Performed regular inspections of residential and commercial properties to ensure compliance with safety regulations
- Created budgets for operating costs and capital expenditures for each property
- Developed and implemented marketing strategies to promote property availability
- Negotiated leases and contracts with tenants, vendors, and contractors
- Managed tenant relations, including responding to inquiries, resolving complaints, and enforcing lease terms
- Analyzed market conditions regularly to adjust pricing structure according to demand patterns
- Developed relationships with prospective tenants through networking events or referrals from current residents
- Organized maintenance requests and coordinated repairs with contractors in a timely manner
- Planned, scheduled, and coordinated general maintenance and major repair projects
- Negotiated and executed new leases, renewals, and terminations
- Operated property within budgeted income and expense guidelines.
Property Manager
Campus Crest
12.2010 - 01.2012
- Supervised staff members to ensure that they are following company policies and procedures
- Participated in community events aimed at promoting positive relationships between residents within neighborhood communities
- Marketing at UNT and all local hangouts
- Preleased from construction in a mobile home model to 96% at move in
- Held leasing events and weekly resident events
- Marketing on all apartment platforms as well as locator groups
- Coordinated with vendors regarding supplies necessary for day-to-day operations at the property
- Monitored financial performance of the property by analyzing income statements and balance sheets
- Prepared monthly reports on occupancy rates, revenue streams, expenses incurred and other related data
- Negotiated contracts for services such as pest control, landscaping, repairs and other services needed for the building
- Resolved resident complaints in a timely manner while maintaining high level of professionalism
- Oversaw maintenance activities at the apartment complex ensuring quality workmanship is being delivered within given timelines.
Property Manager
Tuscany Square Apartments
12.2008 - 11.2010
- Took on a distress property with high delinquents
- Cleaned property up to no delinquents and 99% occupied
- Advertised vacant units through various media outlets such as newspapers, websites, radio
- Coordinated with vendors regarding supplies necessary for day-to-day operations at the property
- Developed and implemented efficient tenant retention strategies to maximize occupancy levels
- Monitored financial performance of the property by analyzing income statements and balance sheets
- Prepared monthly reports on occupancy rates, revenue streams, expenses incurred and other related data
- Assisted in budgeting process by preparing forecast reports based on past trends in rental markets
- Managed the daily operations of the apartment complex including rent collection and tenant relations
- Monitored common areas for maintenance and repair needs.
Property Manager
Windrush Apartments
03.2004 - 11.2008
- Demonstrated expertise in conflict resolution, customer service, and personnel management
- Purchased building and maintenance supplies and coordinated with subcontractors to facilitate repairs
- Prepared detailed budgets and financial reports for properties
- Verified continuous compliance with state and federal regulations and retained related documentation
- Solicited and analyzed bids from contractors for repairs, renovations, and maintenance
- Inspected grounds, facilities, and equipment routinely to determine necessity of repairs and maintenance
- Developed and implemented efficient tenant retention strategies to maximize occupancy levels
- Coordinated with vendors regarding supplies necessary for day-to-day operations at the property
- Conducted regular inspections of property to identify maintenance needs
- Resolved resident complaints in a timely manner while maintaining high level of professionalism.
Assistant Property Manager
Fairway Apartments
03.2000 - 01.2004
- Performed marketing activities such as advertising vacant units and coordinating open houses
- Created reports on rental history, occupancy rates, and other data related to the apartment complex
- Provided excellent customer service to all tenants in a professional manner
- Negotiated rental terms with prospective tenants while adhering to fair housing laws
- Resolved tenant complaints quickly by listening attentively and providing solutions
- Inspected grounds, facilities, and equipment routinely to determine necessity of repairs and maintenance.
Education
Business
Del Mar College
Corpus Christi, TXSkills
- Lease Renewals
- New Construction
- Onesite
- RentRoll
- Tenant Relations
- Customer Service
- Entrada
- Realpage
- Microsoft Office
- Social Media Marketing
- Excel
- Public and Media Relations
- Teams
- Word
- Yardi
- Digital Marketing
- Real Estate License
- Event Planning
- Market Research
Timeline
Apartment Locator/ Rentals
Prime Real Estate
12.2019 - Current
Real Estate Manager
Level 7 Restaurant Group LLC
03.2012 - 11.2019
Property Manager
Campus Crest
12.2010 - 01.2012
Property Manager
Tuscany Square Apartments
12.2008 - 11.2010
Property Manager
Windrush Apartments
03.2004 - 11.2008
Assistant Property Manager
Fairway Apartments
03.2000 - 01.2004
Business
Del Mar College