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Dynamic and results-driven professional with extensive experience at Trinity Health, excelling in denial management and claims processing. Proven ability to reduce denial rates through meticulous claims analysis and effective communication. Strong expertise in Medicaid guidelines and a commitment to teamwork, ensuring compliance and optimizing revenue cycle performance.
Experienced denial management specialist with strong track record in healthcare claims processing and resolution. Skilled in analyzing and addressing claim denials, ensuring compliance with industry regulations, and optimizing reimbursement processes. Known for effective team collaboration, adaptability to changing needs, and results-driven approach. Proficient in utilizing medical coding systems, insurance protocols, and data analysis tools.
Experienced with denial management and claims resolution, ensuring accurate and timely claim processing. Utilizes analytical skills to identify and address root causes of denials, enhancing overall efficiency. Knowledge of industry regulations and best practices to maintain compliance and optimize revenue cycle performance.
Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

I am a relationship-driven communication specialist with experience in customer success, administrative operations, and internal communications. Throughout my career, I’ve been known for building strong client relationships, maintaining organized, accurate databases, and creating clear, engaging communication materials.

I’m passionate about improving processes, supporting team culture, and helping people understand information through well-crafted documentation and presentations. I thrive in roles where communication, organization, and problem-solving intersect—and I love creating positive experiences for both clients and colleagues.

Current employee at Rocky Mountain Crisis Partners with a year of experience as a Follow-Up Specialist. Is designated as a Veteran Specialist, who is able to assist military veterans that access crisis services. Has received exemplary marks on employee reviews with no disciplinary actions taken against them. Has shown to be able to effectively assess risks of suicide, substance use, and violence. Has worked with minors, young adults, and seniors. Has excellent clinical judgement and customer service skills to assess needs of callers accessing crisis services. Is friendly with fellow teammates and customers.
For approximately three months, was selected to an interim lead position with in the Follow-Up department. As a lead, demonstrated great communication to effectively and quickly make decisions and support other members of various departments.
Corporal (E-4) with the United States Army, served 5 years as a Unmanned Aircraft Systems Operator. Trained in Oklahoma, Arizona, and Colorado.
As an UAS Operator of the RQ-7B Unmanned Aerial Vehicle, was able to conduct dozens of trainings and missions. Experience with high-stress, fast-pace and difficult working conditions. Worked well under high pressure environments.
Served as a Non-Commissioned Officer with a spotless record within the United States Army. With experience in leading as well as following orders. A team-player that is willing to put in extra effort to ensure company goals are achieved.
Flexible hard worker ready to learn and contribute to team success. Not afraid to make mistakes, and quick to learn and is able to work pass mistakes.

Collaborated with cross-functional teams to ensure operational excellence and superior service delivery.

Christine Wharton

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Follow Up Insurance Speccialist

Medicare A/R Representative / Medical Record Clerk

Education

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Data Entry - Data Entry

High School Diploma -

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Follow Up Insurance Speccialist

Medicare A/R Representative / Medical Record Clerk

Billing

Data Entry - Data Entry

High School Diploma -

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