Christine Whatley
Charlotte,NC
Summary
Talented professional adept in customer relations, sales, collections, and real estate management. Eager to develop business performance at companies. Ready to oversee properties at any scale.
Overview
30
30
years of professional experience
Work History
Community Manager Affordable Housing
SL Nusbaum Realty Co
09.2023 - Current
- Enhanced resident relations by addressing concerns and promoting community engagement initiatives. for SL Nusbaum Realty Co communities.
- Resolved resident concerns through timely communication and follow-up.
- Managed daily community operations and coordinated with vendors to ensure smooth functionality.
- Assisted in enforcing lease agreements to uphold community policies and regulations. and community policy compliance.
- Trained onsite staff on service standards and resident care.
- Partnered with regional leadership on community budgets and planning.
- Organized and scheduled property inspections to ensure compliance with safety standards. and prepared site reports.
- Managed multiple projects simultaneously, ensuring deadlines are met.
Assistant Property Manager, Property Manager
Churchill Forge Properties
07.2015 - 09.2023
- Processed lease renewals, move-ins, and move-outs using property management systems.
- Tracked rent payments, delinquencies, and account records with careful attention.
- Scheduled property inspections and documented unit conditions for management review.
- Communicated with vendors and service teams about repairs and property needs.
- Assisted property manager with reports, files, and daily office operations.
Leasing Consultant, Leasing Manager, Assistant Property Manager
Van Metre Companies
06.2010 - 06.2015
- Presented apartment homes, amenities, and lease options to prospects.
- Processed applications and lease paperwork with accurate detail.
- Coordinated move-ins, move-outs, and lease renewals for communities.
- Maintained leasing records and updated property management systems.
- Responded to resident questions and resolved service concerns promptly.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Supported marketing efforts through follow-up calls and guest tracking.
Leasing Consultant, Assistant Property Manager
Bozzuto Management Company
01.2007 - 01.2009
Order Processor, Order Processing Supervisor
Creative Touch Interiors
01.2004 - 01.2007
Data Entry Clerk, Filmer, Purger
Advanced Imaging Systems
01.2003 - 01.2004
Sales Representative
Avon Products-Independent
01.2002 - 01.2003
Floor Supervisor, Customer Service Rep., Telephone Sales Rep.
The Shubert Organization/Telecharge
01.1997 - 01.2002
Education
Some College (No Degree) - Business Administration
Northern VA Community College
Manassas, VASkills
- Fair Housing compliance
- Affordable housing compliance
- Leasing apartments
- Lease application processing
- Executing legal documents such as renewals, leases, and addenda
- Renewals and insurance tracking
- Performing Occupied Inspections
- Apartment inspections
- Unit readiness management
- Property management systems
- Property management assistance
- Occupancy reporting
- Financial reporting
- Administrative report preparation
- Marketing and retention
- Leading in marketing outreach and maintaining weekly reports
- Staff training
- Leasing team oversight
- Processing dispositions, Notice to Vacate, and Move ins
- Ensuring service request completion with 48 hrs
- Exceeding expected goals for a lease up property
- Account management
- Preventive maintenance oversight
Accomplishments
- IREM Member (Passed ARM certification requirements)
- Leasing/ Sales Consultant of the quarter (Multiple Times)
- Assistant Property Manager of the year
Disclaimer
References and recommendations provided upon request.
Timeline
Community Manager Affordable Housing
SL Nusbaum Realty Co
09.2023 - Current
Assistant Property Manager, Property Manager
Churchill Forge Properties
07.2015 - 09.2023
Leasing Consultant, Leasing Manager, Assistant Property Manager
Van Metre Companies
06.2010 - 06.2015
Leasing Consultant, Assistant Property Manager
Bozzuto Management Company
01.2007 - 01.2009
Order Processor, Order Processing Supervisor
Creative Touch Interiors
01.2004 - 01.2007
Data Entry Clerk, Filmer, Purger
Advanced Imaging Systems
01.2003 - 01.2004
Sales Representative
Avon Products-Independent
01.2002 - 01.2003
Floor Supervisor, Customer Service Rep., Telephone Sales Rep.
The Shubert Organization/Telecharge
01.1997 - 01.2002
Some College (No Degree) - Business Administration
Northern VA Community College