Christine White
New York
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
34
34
years of professional experience
Work History
Cahier/Manager's Assistant
Creech rd mini mart
Raleigh
04.2022 - 10.2025
- Supervised cashier operations to ensure accurate transactions and customer satisfaction.
- Trained new cashiers on register procedures and customer service standards.
- Managed inventory levels and reordering of stock to meet customer demand.
- Monitored cash drawer accuracy and addressed discrepancies promptly.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Maintained accurate records of daily transactions, including deposits and withdrawals.
- Assisted in the development and implementation of store policies and procedures related to cash management activities.
- Tracked company inventories, moved excess stock, and arranged products to improve sales.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Monitored inventory levels to ensure adequate supplies were available for daily operations.
- Built and maintained working relationships with peers and upper management.
- Verified customer age requirement for alcohol or tobacco purchases.
- Provided guidance and assistance to new hires during the onboarding process.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Janitor
Crunch Fitness Gym
Raleigh
03.2020 - 03.2022
- Maintained cleanliness of gym equipment and facilities throughout operating hours.
- Conducted routine inspections to ensure safety and sanitation standards met.
- Replenished supplies in restrooms and locker rooms for user convenience.
- Assisted with deep cleaning tasks during off-peak hours to minimize disruption.
- Collaborated with staff to address maintenance issues promptly and effectively.
- Utilized cleaning chemicals and equipment safely according to industry standards.
- Sweep, mop and vacuum floors of all areas.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Empty wastebaskets and trash containers.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
- Organized custodial closets to easily find equipment and supplies.
- Disinfect equipment and supplies using germicides or steam-cleaning equipment.
- Maintain janitorial supply inventory.
Commercial Janitorial Cleaner
Ace Cleaners
Raleigh
02.2018 - 03.2019
- Maintained cleanliness in commercial spaces following Ace Cleaners' standards.
- Operated cleaning equipment to ensure thorough surface sanitation.
- Inspected facilities for cleanliness and addressed any issues promptly.
- Implemented effective cleaning procedures to enhance workplace hygiene.
- Utilized eco-friendly cleaning products to promote environmental safety.
- Performed general cleaning duties including dusting furniture, wiping down counters, desks, tables, sweeping, vacuuming floors.
- Transported trash to disposal areas in a timely manner.
- Swept and mopped floors, emptied trash receptacles, vacuumed carpets and upholstered furniture.
- Disinfected high-touch surfaces such as door handles and light switches on a regular basis.
- Reported any maintenance issues to supervisor promptly.
- Cleaned windows, walls, mirrors, restroom fixtures, and other surfaces using appropriate cleaning supplies.
- Used specialized equipment such as wet-dry vacuums to clean carpets and hard floor surfaces.
- Stocked janitorial closets with necessary supplies such as toilet paper, soap, towels and other items.
- Maintained safety by adhering to all company policies and procedures regarding chemical usage.
- Sanitized restrooms with approved chemicals according to schedule.
Stocker
Centry 21
Brooklyn
10.2016 - 11.2017
- Assisted customers in locating products and answering inquiries effectively.
- Monitored inventory levels and reported items needing restocking to management.
- Ensured cleanliness and safety of storage areas to promote a safe working environment.
- Collaborated with team members to achieve efficient product placement strategies.
- Stocked shelves with newly arrived products.
- Faced products on shelves and displays to meet company policies.
- Provided customer service by answering questions about product location, price and availability.
Elderly Caregiver
Self-employeed
Brooklyn
03.2015 - 01.2017
- Provided compassionate care and companionship to elderly clients daily.
- Assisted clients with personal hygiene and daily living activities.
- Maintained a clean and safe living environment for clients.
- Coordinated transportation for medical appointments and social outings.
- Developed personalized care plans based on individual client needs.
- Communicated effectively with families about care progress and changes.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
Stocker
Walmart
Valley Stream
09.2009 - 02.2014
- Stocked shelves with merchandise to maintain store organization and accessibility.
- Assisted customers in locating products and answering inquiries effectively.
- Monitored inventory levels and reported items needing restocking to management.
- Ensured cleanliness and safety of storage areas to promote a safe working environment.
- Collaborated with team members to achieve efficient product placement strategies.
- Utilized pallet jacks and hand trucks for moving heavy merchandise safely.
- Participated in inventory counts to ensure accurate stock levels and availability.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Lifted materials of varied weights on a regular basis.
- Faced products on shelves and displays to meet company policies.
- Provided customer service by answering questions about product location, price and availability.
- Organized storage areas for efficient use of space.
- Removed outdated products from shelves in accordance with company policy.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Inspected stock for damage or defects and reported issues to management.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Monitored expiration dates of perishable items to ensure freshness.
- Sorted returned merchandise in designated areas for efficient restocking or proper disposal.
- Updated product labels to reflect accurate pricing.
- Palletized merchandise for easy movement to sales floor locations.
- Assisted with store displays and window dressing.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Stamped price tags on merchandise, referring to official price lists.
Security Guard
Sotille Security
New York
02.2003 - 04.2008
- Monitored premises to prevent unauthorized access and ensure safety.
- Patrolled assigned areas to deter criminal activity and maintain security presence.
- Responded quickly to alarms and incidents, coordinating with local authorities as needed.
- Assisted in training new security personnel on protocols and emergency procedures.
- Maintained detailed logs of activities, incidents, and observations during shifts.
- Enforced company policies and regulations to promote a safe environment for all.
- Conducted daily security patrols of assigned areas.
- Provided customer service assistance to staff and visitors in a professional manner.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Completed incident reports regarding violations of policies or procedures.
- Observed surveillance cameras for any suspicious activity or intruders.
- Investigated suspicious activity and reported findings to management.
- Answered questions from the public regarding facility rules and regulations.
- Identified potential security risks and recommended corrective actions.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Maintained order during special events such as concerts and conferences.
- Issued visitor badges and access cards to authorized personnel.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Provided escorts for employees entering and exiting the building after hours.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
Receptionist
K.L.K inc
New York
04.1997 - 01.2003
- Greeted clients and visitors warmly upon arrival.
- Managed multi-line phone system to direct calls efficiently.
- Scheduled appointments using office management software.
- Maintained organized filing system for client records.
- Assisted in preparing meeting rooms for conferences and events.
- Handled incoming and outgoing mail promptly and accurately.
- Provided support to staff with administrative tasks as needed.
- Ensured reception area remained clean and welcoming at all times.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Updated and recorded customer or client information to maintain accounts.
Cashier
MacDonalds
01.1992 - 03.1997
- Handled cash, credit, and gift card transactions with attention to detail and accuracy.
- Processed customer transactions accurately and efficiently at a fast-paced restaurant.
- Assisted customers with inquiries and provided friendly, prompt service at all times.
- Maintained cleanliness and organization of the checkout area throughout service hours.
- Collaborated with team members to ensure smooth operation during peak hours.
- Educated customers on menu items and promotions to enhance their dining experience.
- Trained new cashiers on procedures, system usage, and customer service standards.
Education
High School Diploma -
Sarah J Hale
Brooklyn, NY06-1989
Skills
- Cash handling
- Register operation
- Customer service
- Customer complaint handling
- Retail operations
- Loss prevention
- Store opening and closing procedures
- Cash security
- Safety procedures
- Workplace safety
- Cost control
- Employee training
- Problem solving
- Attention to detail
- Professionalism
Timeline
Cahier/Manager's Assistant
Creech rd mini mart
04.2022 - 10.2025
Janitor
Crunch Fitness Gym
03.2020 - 03.2022
Commercial Janitorial Cleaner
Ace Cleaners
02.2018 - 03.2019
Stocker
Centry 21
10.2016 - 11.2017
Elderly Caregiver
Self-employeed
03.2015 - 01.2017
Stocker
Walmart
09.2009 - 02.2014
Security Guard
Sotille Security
02.2003 - 04.2008
Receptionist
K.L.K inc
04.1997 - 01.2003
Cashier
MacDonalds
01.1992 - 03.1997
High School Diploma -
Sarah J Hale