Christine Wilson
Old Bridge
Summary
Dynamic sales professional with a proven track record at Choice Home Warranty, excelling in customer service and technical support. Adept at upselling and building strong client relationships, I leverage my organizational skills and bartending experience to deliver exceptional results and enhance customer satisfaction. Committed to driving success through effective communication and problem-solving.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Representative
Choice Home Warranty
Edison
01.2025 - Current
- In office call center representative doing outbound calling as well as receiving incoming calls pitching and closing leads
Bartender
T.G.I Fridays
Old Bridge
02.2024 - 11.2024
- Greet customers, opening closing procedures, cash handling/POS system, taking and preparing drink/food orders, ensuring customers receive proper orders in a timely fashion
Mobile Sales Associate
T-Mobile
Englishtown
12.2022 - 12.2023
- Responsible for delivering mobile solutions to customers in the field, developing and maintaining strong relationships with clients, responsible for providing technical support services that enable our customers to make decisions about how they can use their devices, making a personal connection, exploring, and discovering customer needs, guiding the customer's purchase decision, problem-solving their issues, and staying connected
Patient Advocate/ concierge
Preferred care
Old Bridge
04.2022 - 10.2022
- Getting information for patients and asking specific questions
- Carrying out patient request
- Writing down information and answers to questions for patient
- Accompanying patients to tests, procedures and appointments
- Keeping track of medications
- Solving conflicts and crisis situations with health care professionals and family member
- Making sure patients' rights are met
Bartender/server
Just restaurant
Old Bridge
12.2017 - 04.2022
- Set up/clean up bar/restock bar
- Greet customers
- Make recommendations on food and drinks
- Prepare and garnish drinks for bar patrons and service bar
- Creating/preparing specialty and mixed drinks
- Taking food orders and entering them in MICROS POS system
- Handling cash drawer
- Closing out cash/credit cards
- Count register
- Run food
- Train new employees
- Assist with tables/check closing
Head Bartender/Waitress
The Pine Tavern
Old Bridge
06.2015 - 11.2017
- Greeting and seating customers in a friendly and professional manner.
- Obtaining beverage orders from guests while maintaining the bar in a clean and safe fashion.
- Daily garnish preparation and inventory control.
- Working closely with management to meet business demands.
- Responsible for training new employees.
- Teaching micros POS and providing quality customer satisfaction to ensure return revenue.
Education
Associate's degree -
Brookdale Community College
Lincroft, NJ06.2016
High school diploma or GED -
Old Bridge High School
Old Bridge, NJ06.2012
Skills
- Supervising experience
- Guest services
- Writing Skills
- Restaurant experience
- Technical support
- Organizational skills
- Office Administration
- Help Desk
- Personal assistant experience
- Retail sales
- Driving
- Serving
- Customer service
- Bartending
- Upselling
- Micros POS
- Busser
- Host/Hostess
- Serving Experience
- Food service
- Cash Handling
- Hospitality
Certification
- Driver's License, 06/01/23, 04/01/27
- Food Handler Certification
Languages
Egyptian Arabic, Intermediate
Timeline
Sales Representative
Choice Home Warranty
01.2025 - Current
Bartender
T.G.I Fridays
02.2024 - 11.2024
Mobile Sales Associate
T-Mobile
12.2022 - 12.2023
Patient Advocate/ concierge
Preferred care
04.2022 - 10.2022
Bartender/server
Just restaurant
12.2017 - 04.2022
Head Bartender/Waitress
The Pine Tavern
06.2015 - 11.2017
Associate's degree -
Brookdale Community College
High school diploma or GED -
Old Bridge High School
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