Overview
Work History
Education
Skills
Timeline
Generic

Christine M Lopez

Rochester,NY

Overview

32
32
years of professional experience

Work History

Asset Protection Customer Host

Walmart
06.2022 - Current
  • Maintained an orderly entrance area, ensuring smooth flow of customer traffic while adhering to company guidelines regarding bag checks and receipt validation.
  • Improved customer safety by promptly addressing potential hazards and ensuring proper signage was in place.
  • Utilized strong interpersonal skills to de-escalate tense situations between customers and staff, maintaining a safe and welcoming environment for all.
  • Supported loss prevention efforts by identifying trends in theft and reporting findings to management for further action.
  • Provided exceptional customer service, assisting shoppers with questions, concerns, and locating merchandise.
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
  • Investigated and reported any suspicious activity to local law enforcement and store management to obtain quick response.
  • Greeted customers upon entry of store and checked receipts upon exiting store.

Supervising Proctor

New York State Department of State Division of Lic
12.2015 - 06.2022
  • Maintained compliance with test center policies, practices and procedures.
  • Maintained confidentiality of exam materials by securely storing all documents in designated locations before, during, and after testing periods.
  • Streamlined exam processes by efficiently distributing, collecting, and organizing test materials before, during, and after examinations.
  • Secured testing materials and maintained confidentiality of all details.
  • Reduced instances of cheating by vigilantly monitoring exam rooms and maintaining a professional presence.
  • Validated appropriate identification to allow admission to testing area.
  • Supported students with special needs by facilitating accommodations in accordance with institutional policies and guidelines.
  • Proctored NYS Licensing tests for up to 40 students time.
  • Maintained a professional demeanor at all times, serving as a reliable source of information and assistance for students, faculty, and staff regarding exam-related concerns.
  • Enhanced test security by implementing strict proctoring protocols and procedures.
  • Increased student comfort during exams by providing clear instructions and addressing any concerns promptly.
  • Helped accommodate students with disabilities or special needs for alterations to test administration.
  • Directed, coordinated and evaluated activities of personnel and support staff engaged in administering academic departments or alumni organizations.

Home Health Aide

Genesee Region Home Care-One Caring Place
05.1992 - 07.2002
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping
  • vacuuming and mopping ensuring a clean and organized living space for patients.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
  • Assisted disabled clients to support independence and well-being.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Provided end of life care for hospice patients.

Unit Technician

Genesee Hospital
05.2001 - 09.2001
  • Facilitated continuity of care by providing thorough shift reports that included detailed information on patient status and any ongoing interventions or concerns.
  • Performed diagnostic tests under the supervision of nursing staff, aiding in accurate diagnosis and treatment planning.
  • Increased patient satisfaction rates by consistently delivering compassionate care that addressed both physical needs and emotional wellbeing.
  • Assisted nursing staff with wound care procedures, facilitating timely healing and preventing infections.
  • Contributed to unit efficiency by maintaining a clean and organized environment, ensuring proper equipment functionality and availability.
  • Enhanced patient care by monitoring and recording vital signs, and assisting with daily living activities.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored patient vital signs, lab results and other indicators of health.
  • Maintained accurate patient charts and medical records.
  • Cared for patients by providing personal assistance and ambulation.

Surgical Scrub Technician

Genesee Hospital
05.2000 - 11.2000
  • Assisted in successful surgeries by anticipating surgeon needs and promptly providing necessary tools and materials.
  • Supported surgeons'' ability to focus on critical tasks during operations by acting as their right-hand person throughout every stage of the procedure.
  • Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
  • Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
  • Maintained sterile fields by following aseptic techniques and adhering to infection control protocols.
  • Created unobstructive operative fields by using retractors, sponges, and suction and irrigating equipment.
  • Collected, prepared and disposed of medical specimens.
  • Followed scrub-in procedures by gowning and gloving correctly to assist in sterile fields.
  • Created safe operating environments for invasive and non-invasive procedures.
  • Participated actively in briefings prior to each operation which contributed towards reducing incidences of surgery-related complications.
  • Reduced surgical errors by properly setting up and organizing surgical instruments for easy access during procedures.

Medication Aide

Legacy Grande Vie Nursing Home
03.2000 - 09.2000
  • Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
  • Reduced medication errors by diligently maintaining and updating medication records for each patient.
  • Administered prescribed drugs to high-volume patient caseload.
  • Enhanced patient health by accurately administering prescribed medications according to schedule.
  • Upheld strict confidentiality standards, safeguarding sensitive patient information at all times during recordkeeping duties.
  • Reported changes in patient status regarding drug therapy.
  • Supported the nursing staff with essential tasks, streamlining the overall care process.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Facilitated seamless shift changes by thoroughly documenting medication administration activities for incoming team members.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Reviewed medication orders for accuracy and completeness before administering medication.
  • Identified and reported medication errors to avoid distributing wrong medication to patients.
  • Followed directions of licensed nurses to administer medications and treatments.

Education

High School Diploma -

School Of The Arts
Rochester, NY
06.1991

Certified Home Health Aide - Certified Home Health Aide (expired)

Genesee Region Home Care

Skills

  • Strong Observational Skills
  • Patience and Empathy
  • Assertiveness and Confidence
  • Integrity and Honesty
  • Self-Motivation and Initiative
  • Professionalism and Courtesy
  • Multitasking Abilities
  • Reliability
  • Team Collaboration
  • Compassionate
  • Eager to take on new skills

Timeline

Asset Protection Customer Host

Walmart
06.2022 - Current

Supervising Proctor

New York State Department of State Division of Lic
12.2015 - 06.2022

Unit Technician

Genesee Hospital
05.2001 - 09.2001

Surgical Scrub Technician

Genesee Hospital
05.2000 - 11.2000

Medication Aide

Legacy Grande Vie Nursing Home
03.2000 - 09.2000

Home Health Aide

Genesee Region Home Care-One Caring Place
05.1992 - 07.2002

High School Diploma -

School Of The Arts

Certified Home Health Aide - Certified Home Health Aide (expired)

Genesee Region Home Care

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Christine M Lopez