Summary
Overview
Work History
Skills
Contact Information - Hr Office
Telephone
Application
Timeline
Generic

Denise Swan

Rochester,NY

Summary

Highly motivated job seeker excited about relocating to your area and pursuing a position as a Developmental Assistant. Passionate about professional growth and development, eager to contribute skills and knowledge to support organizational growth. Exceptional attention to detail, strong organizational abilities, and excellent communication skills. Confident in ability to make a positive impact in this role. Interested in discussing how qualifications align with position needs.

Overview

21
21
years of professional experience

Work History

Asset Protection Customer Host

Walmart
12.2024 - Current
  • Worked closely with management to develop innovative solutions for reducing losses due to theft or damage within the store premises.
  • Completed detailed incident reports following any security breaches or instances of suspected theft, allowing for timely follow-up actions.
  • Conducted routine equipment checks on security devices such as cameras, alarms, radios, ensuring optimal functionality at all times.
  • Educated staff on asset protection policies and procedures, promoting a culture of vigilance throughout the store.
  • Collaborated with fellow team members to ensure all areas of the store were monitored effectively for suspicious activity.
  • Enhanced store security by conducting regular surveillance and monitoring CCTV cameras.
  • Maintained an orderly entrance area, ensuring smooth flow of customer traffic while adhering to company guidelines regarding bag checks and receipt validation.
  • Conducted bag checks at entrances and exits to prevent theft and maintain a secure shopping environment.
  • Improved customer safety by promptly addressing potential hazards and ensuring proper signage was in place.
  • Managed access control for employees entering restricted areas, preventing unauthorized access that could compromise company assets.
  • Provided exceptional customer service, assisting shoppers with questions, concerns, and locating merchandise.
  • Ensured accurate record-keeping by logging daily activities, incidents, and observations in the asset protection logbook.
  • Contributed to a positive store atmosphere by greeting customers warmly upon entry and exit.
  • Supported loss prevention efforts by identifying trends in theft and reporting findings to management for further action.
  • Wrote reports outlining activities and results.
  • Increased overall store safety by swiftly responding to emergency situations like medical incidents or altercations between customers.
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.
  • Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies.

Developmental Assistant 1 / Trainee

Office for People With Developmental Disabilities
01.2019 - 06.2019
  • First level supervisor; supervises and works with staff to motivate and attend to the personal daily living needs of the developmentally disabled individuals in their care
  • The DA 1 position will be utilized as a hands-on working supervisor who is counted as part of the daily direct care staffing minimum
  • This person will assist with planning and scheduling community inclusion activities, and ensures that all individuals have an opportunity to participate
  • Assures that behavior and residential habilitation plans are enacted as written
  • Perform house maintenance inspections and schedule needed repairs
  • Completes other duties as delegated by the DA 2 & DA 3
  • This person will also have supervisory duties related to the afternoon and midnight shift
  • Salary Grade: SG 11/12
  • Salary: $40,324 - $52,039 Annually
  • Shift/Pass Days: Monday - Thursday: 2 pm - 10 pm, Sunday: 6 am - 2 pm, Friday/Saturday: pass days

Developmental Aide

Long Island DDSO
09.2003 - 01.2019
  • First level supervisor; supervises and works with staff to motivate and attend to the personal daily living needs of the developmentally disabled individuals in their care
  • The DA 1 position will be utilized as a hands-on working supervisor who is counted as part of the daily direct care staffing minimum
  • This person will assist with planning and scheduling community inclusion activities, and ensures that all individuals have an opportunity to participate
  • Assures that behavior and residential habilitation plans are enacted as written
  • Perform house maintenance inspections and schedule needed repairs
  • Completes other duties as delegated by the DA 2 & DA 3
  • This person will also have supervisory duties related to the afternoon and midnight shift

Skills

  • Strong observational skills
  • Patience and empathy
  • Assertiveness and confidence
  • Integrity and honesty
  • Self-motivation and initiative
  • Professionalism and courtesy
  • Stress tolerance and resilience
  • Organized and detail oriented
  • Discretion and confidentiality
  • Emergency response planning
  • Ethical conduct awareness
  • Detail-oriented
  • Customer support
  • Incident reporting
  • Team Training
  • Risk management
  • Securities safekeeping
  • Department reviews
  • Customer service
  • Attention to detail
  • Problem-solving abilities
  • Reliability
  • Critical thinking
  • Organizational skills
  • Team leadership
  • Decision-making

Contact Information - Hr Office

187 Northern Concourse, North Syracuse, NY, 13212, 315-473-6658, cny.jobs@opwdd.ny.gov, Kelly Scanlon, 315-598-6120

Telephone

(631) 575-7966, (623) 575-7966

Application

18-754, Developmental Assistant 1 / Trainee, 43 Fravor Rd, Mexico, NY, 13114, DSA9, GHB, Night, 40324, 52039, Annually, 11/30/18, 12/10/18, Currently a non-probationary DA 1 Salary Grade 12, One year of permanent service as: Direct Support Assistant Or Direct Support Assist/IRM, Both SG-9; Licensed Practical Nurse, SG-10; Senior Licensed Practical Nurse, SG-11; Or Non-Probationary DA 1/IRM, SG-12.

Timeline

Asset Protection Customer Host

Walmart
12.2024 - Current

Developmental Assistant 1 / Trainee

Office for People With Developmental Disabilities
01.2019 - 06.2019

Developmental Aide

Long Island DDSO
09.2003 - 01.2019

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Denise Swan