Sean Johnson

• Ensured accurate record-keeping by logging daily activities, incidents, and observations in the asset protection logbook.
• Reduced inventory shrinkage by performing thorough audits and implementing theft-prevention strategies.
• Assisted in the apprehension of shoplifters by maintaining a strong presence on the sales floor and collaborating with law enforcement when necessary.
• Participated in regular training sessions to stay up-to-date on industry best practices and emerging trends in retail security.
• Collaborated with fellow team members to ensure all areas of the store were monitored effectively for suspicious activity.
• Managed access control for employees entering restricted areas, preventing unauthorized access that could compromise company assets.
• Conducted bag checks at entrances and exits to prevent theft and maintain a secure shopping environment.
• Maintained an orderly entrance area, ensuring smooth flow of customer traffic while adhering to company guidelines regarding bag checks and receipt validation.
• Contributed to a positive store atmosphere by greeting customers warmly upon entry and exit.
• Improved customer safety by promptly addressing potential hazards and ensuring proper signage was in place.
• Utilized strong interpersonal skills to de-escalate tense situations between customers and staff, maintaining a safe and welcoming environment for all.
• Assisted in the implementation of store-wide security initiatives, helping to create a more secure shopping experience for both customers and employees.
• Worked closely with management to develop innovative solutions for reducing losses due to theft or damage within the store premises.
• Supported loss prevention efforts by identifying trends in theft and reporting findings to management for further action.
• Completed detailed incident reports following any security breaches or instances of suspected theft, allowing for timely follow-up actions.
• Provided exceptional customer service, assisting shoppers with questions, concerns, and locating merchandise.
• Increased overall store safety by swiftly responding to emergency situations like medical incidents or altercations between customers.
• Educated staff on asset protection policies and procedures, promoting a culture of vigilance throughout the store.
• Wrote reports outlining activities and results.
• Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
• Patrolled store departments to check for suspicious activities.
• Controlled reduction of loss inventory by protecting company assets.
• Contacted local authorities and apprehended shoplifters.
• Wrote reports for internal and external crime, burglary, or theft.
• Implemented loss prevention strategies and programs to minimize shrinkage.
• Kept patrons and employees safe and from criminal activity.
• Investigated and reported any suspicious activity to local law enforcement and store management to obtain quick response.
• Implemented and maintained loss prevention programs in close collaboration with store management.
• Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
• Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
• Enhanced training processes for both clients and departments to increase overall functionality.
• Utilized various hand and power tools to secure premises and increase protection.

• Maintained clean and orderly work station.
• Ensured accurate cash handling and maintained a balanced register at the end of each shift.
• Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
• Cleaned up gas and other spills in accordance with spill procedures.
• Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
• Built trustful relationships with customers to encourage return visits.
• Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
• Pumped gas for guests and took payments.
• Maintained inventory of all saleable items.
• Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
• Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
• Assisted with inventory management, helping to keep stock levels consistent and uptodate.
• Handled customer inquiries and resolved issues promptly, ensuring repeat business.
• Completed daily paperwork accurately, streamlining administrative processes for management review.
• Processed fuel and merchandise transactions by operating POS system with accuracy.
• Monitored store security measures, contributing to a safe atmosphere for both employees and customers.
• Participated in ongoing training opportunities to stay current with industry best practices and improve overall job performance.
• Provided assistance to customers with fueling vehicles, promoting safety and efficiency on site.
• Facilitated sales of services and goods.
• Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
• Inspected fuel pumps and fuel tanks for proper operations and safety.
• Conducted regular inspections of fuel storage tanks to prevent possible accidents.
• Trained new hires in company policies and procedures, fostering a productive work atmosphere from day one.
• Created attractive merchandise diplays to entice customers to make purchases.
• Maintained cleanliness in store and forecourt, promoting positive customer experience.

• Ensured accurate record-keeping by logging daily activities, incidents, and observations in the asset protection logbook.
• Reduced inventory shrinkage by performing thorough audits and implementing theft-prevention strategies.
• Assisted in the apprehension of shoplifters by maintaining a strong presence on the sales floor and collaborating with law enforcement when necessary.
• Participated in regular training sessions to stay up-to-date on industry best practices and emerging trends in retail security.
• Collaborated with fellow team members to ensure all areas of the store were monitored effectively for suspicious activity.

All of the above mentioned.

All of the above mentioned.