Christine Soe Soe Wah Chan
South San Francisco,CA
Summary
Skillful, patient-focused medical assistant with 16+ years of extensive experience in providing health services - possess a genuine passion for delivering compassionate patient care and helping diverse people - exceptionally organized and adapted at multiple responsibilities in a fast paced and high-stressing environment
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Efficient [Desired Position] with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Medical Assistant
UCSF
04.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed medical records management, including filing, organizing and scanning documents.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Medical Assistant
UCSF
01.2022 - 04.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Medical Assistant
North East Medical Services
01.2005 - 09.2021
- Monitored periodically and recorded the patients’ vital signs, test results and other information for proper documentation while asserting strict confidentiality
- Skillful and efficient in vaccine injections for the children including 2 month old well baby and receiving of appreciation by parents’ and doctors
- Accommodated the patients’ and doctors’ request regarding various concerns/matters related to diet programs, nutritional supplements, treatment procedures, and medical supplies availability
- Maintained records of patients’ health progress and communicated with the patients and their families to explain the medical procedures and the prescribed diet and medications for their continuous recovery
- Assisted in conducting examinations and necessary lab test for more than 30 patients within 8 hrs of working hours daily for 16 years
Intern
Kaiser Permanente
08.2004 - 09.2004
Education
Medical Assistant Certificate -
Bryman College
San Francisco, CA09.2004
High School Certificate -
Education High School
03.1994
Skills
- Vital signs
- EKG
- Urinalysis
- Pregnancy tests
- Performing basic lab tests
- Collecting and preparing lab specimens
- Skin prep
- Bandaging
- Patient draping and positioning for examinations
- Tray set up
- Patient documentation and education
- Pediatric care
- Disposing of contaminated venipuncture
- Infections
- Hematocrit and capillary tests
- Reach out to patient for follow up
- Perform Covid19 test on pediatric and adult patients
- Medical insurance
- Billing
- Records management
- Patient charting
- Filing
- Bookkeeping
- Medical terminology
- Typing skills 40 wpm
- Appointment scheduling
- Knowledge of Medisoft
- Microsoft Word
- Coding procedures CPT
- ICD-10
- HIPAA regulations
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Certification
- CPR-Adult
- Child and Infant
References
Upon request (3 doctors internal medicines and pediatricians from NEMS)
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
BURMESE
Full Professional
Timeline
Medical Assistant
UCSF
04.2022 - Current
Medical Assistant
UCSF
01.2022 - 04.2022
Medical Assistant
North East Medical Services
01.2005 - 09.2021
Intern
Kaiser Permanente
08.2004 - 09.2004
High School Certificate -
Education High School
Medical Assistant Certificate -
Bryman College
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