Christinia Swaggart
Portland
Summary
Persuasive communicator focused on tapping into customer loyalty while adhering to professional standards. Savvy to typical customer responses and prepared to use scripts and personal expertise to overcome objections. Confident and collected in challenging situations.
Overview
1
1
year of professional experience
Work History
Certified Recovery Mentor
Best Care Drug and Alcohol Treatment Services
Madras
08.2020 - 01.2022
- Supported individuals through challenging times by providing guidance on coping skills.
- Promoted resiliency by helping clients recognize strengths and build upon them.
- Adhered to ethical standards when working with vulnerable populations.
Assistant Manager
Thriftway Bakery
Madras
08.2021 - 12.2021
- Created reports on sales trends, inventory levels, and financial data.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Communicated regularly with customers to gain insights into their needs.
- Ensured compliance with safety regulations and company policies.
Education
GED -
Chemeketa Community College
Salem, OR08-2022
CRM - Peer Delivered Services
MHACBO
Madras, OR09-2020
Skills
- Customer service
- Team collaboration
- Report generation
- Effective communication
- Problem solving
- Professional telephone demeanor
- Client relations
Timeline
Assistant Manager
Thriftway Bakery
08.2021 - 12.2021
Certified Recovery Mentor
Best Care Drug and Alcohol Treatment Services
08.2020 - 01.2022
GED -
Chemeketa Community College
CRM - Peer Delivered Services
MHACBO
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