Experienced Digital Ops Lead with a demonstrated history of working and getting results in the Digital E-commerce role. Skilled in Associate Development, Leadership, Retail Sales, Customer Satisfaction, and Inventory Management.
Overview
5
5
years of professional experience
Work History
Digital Operations Lead
Walmart
01.2021 - Current
Strengthened communication skills through regular interactions with others.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Identified issues, analyzed information and provided solutions to problems.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Applied effective time management techniques to meet tight deadlines.
Assistant Manger
Walmart
05.2019 - 01.2021
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Established team priorities, maintained schedules and monitored performance.
Mentored team members to enhance professional development and accountability in workplace.
Assisted in organizing and overseeing assignments to drive operational excellence.
Improved customer satisfaction by addressing and resolving complaints promptly.
Supervised day-to-day operations to meet performance, quality and service expectations.
Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
No Degree - Psychology
Shawnee State University
Portsmouth, OH
High School Diploma -
Claymont High School
Uhrichsville, OH
05.2009
Skills
Problem Resolution
Task Prioritization/ Time Management
Extremely Motivated and Self Driven
Analytical and Critical Thinking
Teamwork and Collaboration
Identifying operational breakdowns and solving for those opportunities