Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Jo Stancik

Alleyton,TX

Summary

Demonstrated ability in fostering positive workplace environments and facilitating productive team dynamics. Proactive professional accomplished in hiring, developing, and motivating employees. Successful at building rapport at all levels and resolving issues smoothly. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Digital Operations Lead

Walmart
Austin, TX
10.2023 - Current
  • Analyzed key performance indicators to identify effective strategies.
  • Developing and implementing effective strategies to optimize operational performance.
  • Performing root cause analysis of any problems encountered in operations.

Market Coordinator

Walmart
Victoria, TX
05.2022 - 10.2023
  • Analyzed customer feedback to improve service quality and customer satisfaction.
  • Developed and implemented strategies to increase market share.
  • Interviewed and hired talented individuals to add value to the Stores.
  • Assisted with communication strategies and implemented tactics to support business objectives.

Assistant Manager/Coach

Walmart
Sealy, TX
04.2017 - 05.2022
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.

Education

MBA - Human Resources

University of Houston
Houston, TX
05-2023

Bachelor of Science - Communications

University of Houston
Victoria, TX
12-2019

Associate of Arts - Business Studies

Blinn College
Brenham, TX
05-2018

Skills

  • Operational efficiency
  • Facility management
  • Order fulfillment
  • Capacity planning
  • Workforce management
  • Demand forecasting
  • Scheduling coordination

Certification

  • Graduate Certificate in Human Resources Management, August 15, 2021
  • Certificate in Leading People from Harvard ManageMentor, Feb 2024
  • Certificate in Change Management from Harvard ManageMentor, Feb 2024

Accomplishments

  • Live and lead as a mentor for Region 7, leading four women leaders to the next career path

Timeline

Digital Operations Lead

Walmart
10.2023 - Current

Market Coordinator

Walmart
05.2022 - 10.2023

Assistant Manager/Coach

Walmart
04.2017 - 05.2022

MBA - Human Resources

University of Houston

Bachelor of Science - Communications

University of Houston

Associate of Arts - Business Studies

Blinn College

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Jo Stancik