Christopher Abbott
Dallas,Tx
Summary
Adept HVAC Manager with a proven track record at United General Service, showcasing exceptional team leadership and customer service skills. Spearheaded projects to enhance service delivery, achieving significant improvements in customer satisfaction and employee productivity. Expert in troubleshooting and maintenance, ensuring high-quality HVAC system installations and repairs.
Overview
5
5
years of professional experience
Work History
HVAC Manger
United General Service
01.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
HVAC Technician
United General Service
01.2023 - 01.2024
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
HVAC Installer
United General Service
01.2020 - 01.2023
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
Education
World History -
Texas State University
San Marcos, TXSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Goal setting
- Relationship building
- Project management
- Sales techniques
Timeline
HVAC Manger
United General Service
01.2024 - Current
HVAC Technician
United General Service
01.2023 - 01.2024
HVAC Installer
United General Service
01.2020 - 01.2023
World History -
Texas State University
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