Christopher Ahumada
San Luis,Arizona
Summary
Experienced in customer relations, regional cabling and building installations. Detail-oriented and reliable with top communication and multitasking strengths. Excellent communicator with top technical and problem-solving abilities.
Overview
13
13
years of professional experience
Work History
Spectrum Cable Technician
Video Voice Data Communication
08.2016 - Current
- My duties where to install, maintain and repair cable systems
- As well as to make sure that internet, cable televisions and other equipment are properly working and receiving service.
- Climb ladders and gaff high utility poles to a height of approximately 30 feet
- Install and terminate coax cable for CATV and CCTV
- Guide customers through establish troubleshooting procedures to identify and resolve technical problems regarding cable TV services
Customer Service Representative Agent
Convey Health Solution
04.2014 - 08.2016
- Respond to incoming calls from our customers on issues related to benefit eligibility questions and prescription status inquiries
- Identify issues and communicate solutions and steps to customers, pharmacies and physicians with prescription orders and reorders
- Guide and educate callers on their prescription benefits, use of plan, formulary, premiums and status of orders and claims or inquiries
Customer Service and Sales
ACT Advanced Call Center Technologies
06.2013 - 08.2013
- My job was to assist the customers on all their needs such as upgrading, billing, selling, canceling service etc
- Customer Service for over the counter product
Foto Digital GM
03.2010 - 03.2012
- I have the responsibility of selling packages of photography and taking care of the portable studio that Juan takes to the events
Education
Vocational Construction, Welding, Astronomy Activities: Vocational Construction Club CTE -
San Luis High School
Administration of Justice
Arizona Western College
Skills
- Active listening skills
- Computer skills
- Customer service skills
- Leadership skills
Timeline
Spectrum Cable Technician
Video Voice Data Communication
08.2016 - Current
Customer Service Representative Agent
Convey Health Solution
04.2014 - 08.2016
Customer Service and Sales
ACT Advanced Call Center Technologies
06.2013 - 08.2013
Foto Digital GM
03.2010 - 03.2012
Vocational Construction, Welding, Astronomy Activities: Vocational Construction Club CTE -
San Luis High School
Administration of Justice
Arizona Western College
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