Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Al-Amin

Hollywood,FL

Summary

Results-driven customer service professional with a proven track record of delivering exceptional support to clients. Proficient in problem-solving, active listening, and conflict resolution. Possesses excellent verbal and written communication skills, as well as a keen attention to detail. Seeking a customer service role where I can leverage my expertise to provide outstanding service and ensure utmost customer satisfaction.

Overview

3
3
years of professional experience

Work History

Delivery Courier

Amazon Flex
05.2024 - Current
  • Followed company policies and procedures during shift.
  • Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.
  • Ensured safe transportation of packages with careful handling and secure storage methods.
  • Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.

Bar Back

TopGolf
02.2023 - 05.2024
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.

Hospitality

RA Sushi Bar Restaurant
07.2021 - 01.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Education

Associate of Science - Electrician

Florida Technical College
Pembroke Pines, FL
05.2025

High School Diploma -

Everglades High School
Miramar, FL
06.2021

Skills

  • Punctuality
  • Customer Service
  • Work well without supervision
  • Responsible and capable of working with individuals of all levels
  • Skilled at Learning new concepts quickly while working under pressure

Timeline

Delivery Courier

Amazon Flex
05.2024 - Current

Bar Back

TopGolf
02.2023 - 05.2024

Hospitality

RA Sushi Bar Restaurant
07.2021 - 01.2023

Associate of Science - Electrician

Florida Technical College

High School Diploma -

Everglades High School

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Christopher Al-Amin