Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Allen

Colorado Springs,United States

Summary

Accomplished professional with extensive expertise in sterile processing and operations management across healthcare sectors. Proficient in fostering team development, optimizing processes, and executing compliance audits, leading to improved patient safety and adherence to infection prevention protocols.

Overview

24
24
years of professional experience

Work History

Operations Manager

Optum
Colorado Springs, United States
10.2023 - Current
  • Oversaw operations of multiple family medicine clinics, including concierge/VIP clinics in Colorado Springs, Colorado.
  • Rebuilt clinical team and developed staff for career advancement.
  • Transitioned clinic operations to Epic EMR system for enhanced efficiency.
  • Implemented process improvements that increased patient satisfaction and clinic revenue.

Operations Manager, Dermatology and Cardiology

Optum
Colorado Springs, United States
08.2021 - 02.2024
  • Directed operations across multi-site clinics, managing multiple specialty departments.
  • Developed performance metrics that enhanced clinic efficiency and patient care outcomes.
  • Conducted audits to ensure compliance with infection control protocols and operational standards.
  • Oversaw training programs on sterilization techniques and equipment usage.
  • Monitored adherence to safety protocols regarding gowning, hand washing, and waste disposal.
  • Provided consultation for sterilization and high-level disinfection in OBGYN clinics to meet protocols.

Sterile Processing System Support Manager

Centura Health
, United States
10.2018 - 08.2021
  • Delivered leadership support and technical consultation for facilities in Colorado and Western Kansas.
  • Contributed to enterprise asset tracking system as steering committee member.
  • Provided workflow support to enhance operational efficiency across multiple facilities.
  • Mentored teams to develop skills and promote professional growth.
  • Supported full surgical operations during Sterile Processing renovation and expansion.
  • Served as key member of System SPD Leadership Team to drive strategic initiatives.

Sterile Processing Manager

Centura Health
Colorado Springs, United States
04.2016 - 10.2018
  • Directed department through various construction and expansion phases at Centura Health in OR and SPD.
  • Achieved 100% certification for tenured staff, fostering internal development initiatives.
  • Oversaw surgical volume growth while expanding FTE base at St. Francis Medical Center, Colorado Springs.
  • Managed sterile processing operations to ensure adherence to safety standards.
  • Received the Most Improved Safety award from the Risk and Infection Control team.

Sterile Processing Supervisor

Castle Rock Adventist Hospital
Castle Rock, United States
06.2015 - 04.2016
  • Restored full surgical operating capacity by resolving quality issues.
  • Trained new employees on sterilization protocols and equipment standards.
  • Provided technical consultation and support to sister facilities for operational improvements.

Sterile Processing Manager

HSHS St. John's Hospital
Springfield, United States
01.2014 - 01.2015
  • Managed operations of Level 1 Trauma Hospital with 30+ direct reports and multiple shift leads in Main Sterile Processing, Case Pickers, OR Support Staff, and Outpatient Surgery Sterile Processing.
  • Led department through relocation and expansion initiatives to enhance service delivery.
  • Centralized leadership to integrate outpatient and offsite technicians into workflow processes.
  • Ensured compliance with safety standards by managing sterile processing operations effectively.
  • Oversaw comprehensive staff training on sterilization techniques and equipment usage.

Central Sterile Supervisor

Haywood Regional Medical Center - A Duke LifePoint Hospital
Clyde, United States
01.2012 - 01.2014
  • Successfully prepared and launched offsite ambulatory surgical center.
  • Direct oversight of surgical inventory, Case Picking staff, and Sterile Processing at Main Campus.

Central Sterile Supervisor

Steward Health Care
Dorchester, United States
01.2010 - 01.2012
  • Led training initiatives for staff at Main Sterile Processing and Endoscopy Suite.
  • Managed surgical inventory oversight to ensure availability and accuracy.
  • Supervised case pickers to maintain efficient workflow and minimize delays.

Sterile Processing Technician

St. John's Regional Medical Center
Joplin, United States
01.2007 - 01.2010
  • Sterilized surgical instruments in accordance with established protocols and safety standards.
  • Inspected and tested equipment for cleanliness and functionality prior to use.
  • Trained new staff on sterilization techniques and safety compliance procedures.

Sterile Processing Lead Technician

Freeman Health System
01.2002 - 01.2007
  • Lead Tech at outpatient surgery unit.
  • Responsible for 14 direct reports in Central Supply, Linen and Sterile Processing with a focus on daily operations within Sterile Processing.

Education

Bachelor's degree - Bachelors in Business Administration

Western Governors University
01.2022

Skills

  • Performance metrics and compliance auditing
  • Epic EMR implementation
  • Operations management
  • Infection control practices
  • Quality assurance
  • Regulatory compliance

Timeline

Operations Manager

Optum
10.2023 - Current

Operations Manager, Dermatology and Cardiology

Optum
08.2021 - 02.2024

Sterile Processing System Support Manager

Centura Health
10.2018 - 08.2021

Sterile Processing Manager

Centura Health
04.2016 - 10.2018

Sterile Processing Supervisor

Castle Rock Adventist Hospital
06.2015 - 04.2016

Sterile Processing Manager

HSHS St. John's Hospital
01.2014 - 01.2015

Central Sterile Supervisor

Haywood Regional Medical Center - A Duke LifePoint Hospital
01.2012 - 01.2014

Central Sterile Supervisor

Steward Health Care
01.2010 - 01.2012

Sterile Processing Technician

St. John's Regional Medical Center
01.2007 - 01.2010

Sterile Processing Lead Technician

Freeman Health System
01.2002 - 01.2007

Bachelor's degree - Bachelors in Business Administration

Western Governors University

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