Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Christopher Almeida

Makawao,HI

Summary

A natural relationship builder with a positive can do personality; ability to work well with others and foster collaboration and team building. Willing to go the extra mile to ensure a satisfactory experience. Dedicated to providing the best customer service for complete guest satisfaction. Create and maintain an organized and smooth flowing work environment through communication and leadership. Identify ongoing problems and troubleshoot with acknowledgement and improvise when necessary.

Overview

11
11
years of professional experience

Work History

Front Desk Customer Service Representative

Maui Powerhouse Gym
01.2014 - Current
  • Welcome and assist any patron assuring they choose the right gym membership that best suits their needs
  • Maintain proper organization/cleanliness of the gym floor and equipment
  • Train new employees to successfully comply with gym policies and procedures
  • Acknowledge and rectify any member complaints
  • Supervise and coordinate employee performances
  • Generate transactions to sell gym apparel and accessories

Appointment Setter

Sunrun
11.2022 - 03.2023
  • Acted as first point of contact and set appointments for prospective clients.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Addressed client inquiries and updated database information.
  • Communicated with management to provide feedback on value and productiveness of appointment setting process.
  • Screened potential customers to determine interest and requirements for products and services of company.

Education

High School Diploma -

Maui High School
Kahului, HI

Skills

  • Customer experience management
  • Organization
  • Troubleshooting
  • Knowledge/Experience of computer applications
  • Communication
  • Multitasking
  • Networking
  • Stress tolerance
  • Complaint resolution

Languages

English

Timeline

Appointment Setter

Sunrun
11.2022 - 03.2023

Front Desk Customer Service Representative

Maui Powerhouse Gym
01.2014 - Current

High School Diploma -

Maui High School
Christopher Almeida