Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christopher Alvarado

Columbia,Maryland

Summary

Dynamic and adaptable professional with a proven track record at Hudson Coastal, excelling in customer service and team collaboration. Recognized for enhancing guest experiences through effective communication and multitasking. Trained new staff to uphold high service standards, ensuring satisfaction and fostering a welcoming environment. Fluent in foreign languages, enhancing guest interactions.

Overview

4
4
years of professional experience

Work History

Flight School Student

ATP
06.2024 - Current
  • Expanded understanding of meteorology concepts, enhancing ability to assess weather conditions for safe flying decisions.
  • Exhibited strong adaptability and flexibility, seamlessly transitioning between flights being change or move up within the hour by being available at the airport full time
  • Optimized scheduling flexibility by balancing academic requirements with personal commitments outside the flight school environment.
  • Expanded knowledge of navigation principles by studying aeronautical charts, GPS systems, and other tools used in modern aviation.
  • Developed exceptional situational awareness by continuously monitoring cockpit instruments and maintaining effective communication with air traffic control during flight lessons.
  • Received constructive feedback from instructors, using it proactively to improve performance throughout the program.
  • Participated actively in ground school sessions, gaining valuable insight into aircraft systems and operations.
  • Built solid foundation in aerodynamics through attentive participation in classroom lectures and practical application during flights.
  • Enhanced flight training experience by incorporating real-world scenarios in lessons.

Salesperson

One Day Roofing
02.2023 - 05.2025
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.

Host

Hudson Coastal
03.2021 - 02.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

Certificates/Ratings -

ATP Flight School
Baltimore, MD

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Team player mentality
  • Adaptable to change
  • Exceptional communication
  • Foreign language skills
  • Task prioritization

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Flight School Student

ATP
06.2024 - Current

Salesperson

One Day Roofing
02.2023 - 05.2025

Host

Hudson Coastal
03.2021 - 02.2023

Certificates/Ratings -

ATP Flight School

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Christopher Alvarado