Christopher Amberg
New York,NY
Summary
Results-oriented financial professional experienced in handling customer needs. Skilled at maximizing client satisfaction and company profits by utilizing persuasive communication skills, in-depth product knowledge and hands-on customer service abilities.
Overview
11
11
years of professional experience
Work History
Relationship Banker
Bank Of America
Englishtown, New York, NJ, , New York
08.2021 - Current
- Help clients achieve their life and financial goals by utilizing products and services that best fit their financial needs
- Resolve complex financial and banking issues clients may be experiencing.
- Developed culture of success rewarding performance, productivity and sales results.
- Handled portfolio of customers and reviewed accounts for signs of discrepancies, fraud or non-payment issues.
Product Specialist
Soccer Post
Eatontown, NJ
05.2021 - 07.2021
- Looked at data trends to see what products were in high demand and needed to be ordered.
- Ensured inventory was stocked by using Excel and updating team members on what we had.
Universal Banker
PNC
Jackson, NJ
02.2021 - 05.2021
- Set up new accounts and services for customers and explained important restrictions, benefits and requirements of each.
- Satisfied customers by consistently delivering fast, knowledgeable services for diverse banking needs.
- Exceeded sales goals by maintaining working knowledge of products.
Bank Teller
PNC
Freehold, NJ
12.2019 - 02.2021
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
- Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
Police Officer Trainee
New Jersey Transit Police Department
Newark, NJ
07.2019 - 09.2019
- Police Recruit in the Police Academy for the NJTPD.
Sales Associate
Oakley
Tinton Falls, NJ
10.2018 - 06.2019
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Waiter
Chili’s
Freehold, NJ
06.2018 - 10.2018
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Supervisor
Recreational Center Employee
West Haven, CT
08.2015 - 05.2018
- Built and maintained relationships with peers and upper management to drive team success.
- Identified support issues and initiated appropriate action to resolve problems.
- Received first aid, CPR, and AED training to ensure safety of participants.
- Supervised Fitness center as well and Recreational Sports on campus.
Police Intern
East
East Haven, CT
08.2017 - 04.2018
- Operated computer to access law enforcement records, type reports and send messages.
- Acquired working knowledge of department practices, procedures and equipment by participating in training sessions and one-on-one mentoring.
- Supported senior police officers by handling routine work and going above and beyond to learn new skills.
Car Hop
Sonic America’s Drive, Car Hop
Howell, NJ
05.2013 - 01.2018
- Completed opening, closing and shift change tasks by following company guidelines.
- Delivered food within 4 minutes to meet quality and service standards.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Assist with cooking, taking orders, the drive through, cleaning, and car hopping (waiter)
Education
Bachelor of Science - Criminal Justice, Investigative Services
University of New Haven
West Haven, CT05.2018
Bachelor of Science - National Security Studies
University of New Haven
West Haven, CT05.2018
Skills
- Proficient in Excel, Powerpoint, and Microsoft Word
- Financial Processes Understanding
- Marketing and Sales
- Computer Skills
- Critical Thinking
- People Skills
- Reliable and Trustworthy
- Problem Resolution
- Prospecting Skills
Timeline
Relationship Banker
Bank Of America
08.2021 - Current
Product Specialist
Soccer Post
05.2021 - 07.2021
Universal Banker
PNC
02.2021 - 05.2021
Bank Teller
PNC
12.2019 - 02.2021
Police Officer Trainee
New Jersey Transit Police Department
07.2019 - 09.2019
Sales Associate
Oakley
10.2018 - 06.2019
Waiter
Chili’s
06.2018 - 10.2018
Police Intern
East
08.2017 - 04.2018
Supervisor
Recreational Center Employee
08.2015 - 05.2018
Car Hop
Sonic America’s Drive, Car Hop
05.2013 - 01.2018
Bachelor of Science - Criminal Justice, Investigative Services
University of New Haven
Bachelor of Science - National Security Studies
University of New Haven
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