Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

CHRISTOPHER ARCE

Arlington,VA

Summary

Results-driven marketing professional with extensive experience at AFLAC, specializing in sales strategies and customer service. Proven ability to enhance business growth through innovative marketing initiatives and strong communication skills. Expertise in data analysis and reporting, ensuring compliance and organizational readiness in high-pressure situations.

Overview

26
26
years of professional experience

Work History

Marketing Representative

AFLAC
02.2024 - 01.2025
  • Executed direct and indirect marketing strategies to engage businesses and personnel.
  • Collaborated with district and regional managers in strategic meetings to drive business growth.
  • Pursued continuous professional development through advanced coursework in insurance industry.

Marketing Representative

Edge Concepts
10.2022 - 07.2023
  • Marketed products directly to residential customers, enhancing brand visibility.
  • Promoted products through face-to-face interactions, effectively showcasing offerings.
  • Attended training sessions on product knowledge and customer engagement strategies.
  • Developed rapport with customers to identify and fulfill needs efficiently.

Customer Service Representative

AAFES Exchange
Fort Belvoir, Virginia
10.2018 - 12.2019
  • Facilitated resolution of customer complaints through effective communication and problem-solving.
  • Assisted customers with product inquiries and service requests to enhance satisfaction.
  • Processed transactions accurately using point-of-sale systems, ensuring efficiency in operations.

Human Resources Supervisor

U.S. Army
01.1999 - 01.2017
  • Generated monthly reports to document organizational strength metrics for higher management review.
  • Analyzed medical data to assess command group's readiness and compliance.
  • Reviewed awards and certificates for grammatical accuracy and prepared them for official approval.

Education

MASTERS IN BUSINESS ADMINISTRATION -

UMUC
Adelphi, Maryland
08.2021

BACHELORS IN CRIMINAL JUSTICE -

UMUC
Adelphi, Maryland
06.2020

Skills

  • Human resources management
  • Microsoft Office Suite
  • Data analysis and reporting
  • Administrative support
  • Sales strategies
  • Customer service excellence

References

  • Mrs. Linda Battle, MSG Retired, U.S. Army, 1-210-831-9138
  • Mrs. Andrea Reyes, U.S. Army, 1-713-591-1706
  • Ms. Emani Madison, Edge Concepts, 1-703-955-2996
  • Mr. J.C. Kautter, AFLAC, 1-410-218-8384
  • Mrs. Divya Jain, AFLAC, 1-301-641-4877

Languages

Spanish
Elementary

Timeline

Marketing Representative

AFLAC
02.2024 - 01.2025

Marketing Representative

Edge Concepts
10.2022 - 07.2023

Customer Service Representative

AAFES Exchange
10.2018 - 12.2019

Human Resources Supervisor

U.S. Army
01.1999 - 01.2017

MASTERS IN BUSINESS ADMINISTRATION -

UMUC

BACHELORS IN CRIMINAL JUSTICE -

UMUC

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