CHRISTOPHER ARNETT
Heath
Summary
Dynamic and results-driven Management Professional with extensive leadership experience and a proven record in operational and people management. Adept at using data to drive strategic decisions and optimize human capital. Expertise in leading teams, mentoring for growth, and implementing process improvements that enhance productivity and organizational success. Provide leadership and mentorship that fosters a positive corporate environment, motivating teams to achieve personal, organizational, and customer goals. Adapt quickly to challenges and utilize strong technical and proven management skills to create and implement process improvements that optimize use of human and capital resources. Consistently attain Key Performance Indicators (KPIs) through the ability to collaborate with all stakeholders and develop/implement winning strategies. Effectively manage operations in a hazardous environment and ensure safe operations through training and adherence to policies and procedures.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Recruiting Operations Officer
United States Army Recruiting Command
Arlington, TX
07.2024 - Current
- Lead recruiting operations and talent acquisition initiatives to attract, engage, and enroll qualified candidates into Army ROTC programs across assigned territory.
- Develop and execute strategic recruiting plans aligned with organizational accession goals, enrollment targets, and workforce planning objectives.
- Build and maintain partnerships with universities, high schools, counselors, community leaders, and external organizations to expand recruiting pipelines and strengthen brand presence.
- Conduct proactive outreach to prospective candidates through events, presentations, networking, referrals, digital engagement, and direct relationship-building efforts.
- Manage full-cycle candidate engagement, including prospect identification, qualification screening, interview coordination, follow-up communications, and application/enrollment guidance.
- Analyze recruiting metrics, market trends, pipeline activity, and campaign effectiveness to optimize sourcing strategies and improve conversion outcomes.
- Advise leadership on recruiting performance, talent pipeline health, operational priorities, and strategic recommendations for improving recruitment effectiveness.
- Coordinate recruiting events, campus activations, outreach campaigns, and scholarship awareness initiatives to increase candidate engagement and program visibility.
- Mentor recruiting personnel and support process improvements that enhance candidate experience, operational efficiency, and goal attainment.
- Ensure compliance with organizational policies, eligibility requirements, documentation standards, and recruiting regulations.
- Collaborate cross-functionally with academic institutions, military leadership, admissions stakeholders, and internal recruiting teams to align talent acquisition efforts with mission requirements.
- Maintain confidentiality and professionalism while handling sensitive applicant information and selection processes.
Station Manager
United States Army
Dallas, TX
09.2019 - 07.2024
- Led and motivated a team of 7 recruiters, overseeing full-cycle recruiting operations to drive top talent acquisition for all military career fields.
- Consistently ranked in the National Top 5% for recruiting performance, exceeding KPIs in talent acquisition, budget management, inventory, and community engagement.
- Achieved record-breaking recruitment success, leading the station to its highest recruitment levels in five years and earning recognition as the #1 Station in Dallas (Q1 FY23).
- Developed and conducted targeted training programs that enhanced recruiter performance, resulting in three team members receiving national recognition awards.
- Built and maintained strategic partnerships with local businesses, high schools, and colleges, expanding talent pipelines and increasing community engagement.
- Mentored and developed recruiters, with two team members earning promotions and the team maintaining a higher-than-standard retention rate.
- Spearheaded local marketing initiatives, leveraging influencer partnerships, distributing strategic recruiting materials, and leading community outreach efforts.
- Strengthened relationships with cross-functional teams and external stakeholders, ensuring alignment with broader recruiting and human resource objectives.
Recruiter
United States Army
Talladega, AL
08.2017 - 09.2019
- Selected through a highly competitive process to represent the U.S. Army, actively recruiting and assessing top talent for diverse career fields.
- Quickly established a leadership role as the Top Recruiter, contributing to the station’s success in achieving 275% of its recruitment goals.
- Conducted full-cycle recruiting, including sourcing, interviewing, background checks, and candidate qualification assessments, ensuring optimal job placement.
- Built and maintained strategic partnerships with local businesses, high schools, and colleges to strengthen talent pipelines and enhance brand awareness.
- Leveraged data-driven insights to optimize recruiting strategies, reducing time-to-contract while improving candidate experience and retention.
Transportation Document Quality Control Manager
United States Army Reserve
Decatur, GA
05.2014 - 08.2017
- Corporate-level position that involved review of all cargo documentation for movement of passengers as well as general and hazardous cargo by all transportation modes.
- Ensured availability of required resources for movement requests and assisted with the planning and required logistical support.
- Functioned as a Subject Matter Expert (SME) and provided technical assistance to team members.
- Conducted formal initial and recurring training on proprietary transportation applications.
- Consistently met KPIs for customer support and productivity.
Transportation Manager
United States Army Reserve
Decatur, GA
12.2013 - 05.2014
- Multifaceted role involved the management of personnel and resources used for documentation and movement of personnel and general and hazardous cargo.
- Collaborated with air, rail, highway, and water transportation providers and ensured compliance with policies and procedures for warehouse, trailer transfer points, port operation, air terminals and passenger travel services.
- Handled all human resource functions that included counseling, investigating violations of EEO, and Sexual Harassment regulations.
- Developed and presented strategic reports with actionable recommendations to senior leadership.
- Conducted career enhancement training that facilitated advancement for two team members.
- Developed and conducted continuous training that focused on regulatory compliance and safety.
- Functioned as Project Manager and handled the creation and execution of complex transportation plans.
Supervisor
United States Army
08.2001 - 12.2013
- Handled the setup, operation, and safety compliance for aircraft fuel storage and servicing.
- Successfully maintained an excellent record of performance in meeting support needs during military operations in the Middle East.
- Maintained an excellent safety record with zero accidents or incidents.
- Ensured compliance with safety and security protocols and maintained 100% accountability for over $950,000 of equipment.
- Managed HR functions for 82 personnel, including performance evaluations, training, and regulatory compliance oversight.
- Conducted formal training for new team members in operations associated with aircraft refueling, fuel storage, and refueling equipment operations.
Operations Manager
Transport Service Company
Winder, Georgia
03.2015 - 06.2017
- Led HR and talent management for a team of 20 employees, including drivers, warehouse staff, and administrative personnel, ensuring optimal workforce planning and retention.
- Managed full-cycle recruitment, collaborating with the Safety & Compliance Department to refine hiring strategies and attract top talent.
- Developed and maintained key customer relationships, driving business growth through exceptional service and repeat/referral business.
- Conducted on-site client visits to assess service quality, align expectations, and identify opportunities for business expansion.
- Ensured regulatory compliance by monitoring driver logs, overseeing vehicle maintenance, and implementing safety protocols.
- Utilized data-driven insights to optimize operational and financial performance, implementing strategic adjustments that enhanced profitability and efficiency.
Material Handler
McKesson Corporation
Duluth, Georgia
01.2014 - 03.2015
- Executed safe and effective operation of forklifts and equipment to optimize product receiving and distribution processes.
- Managed inventory selection and order preparation for shipment, maintaining accuracy and efficiency in logistics operations.
- Conducted thorough inspections of incoming products and accurately entered details into proprietary software for efficient tracking.
Education
Master of Science - Human Resources Management
Southern New Hampshire University
Manchester, NH05-2026
BBA - Operations Management, Logistics and Transportation
Southern New Hampshire University
Manchester, New Hampshire11-2024
Associate of Applied Science - Paralegal Studies
Ashworth University
Norcross, Georgia07-2006
Skills
- Candidate screening
- Administrative skills
- Recruiting and sourcing
- Team collaboration
- Time management
- Recruitment process improvement
- New hire training
- Administrative support
- Recruitment strategies
- Training and onboarding
- New hire paperwork processing
- Applicant tracking systems
- Social media recruiting
- Recruitment
- Full cycle recruiting
- New hire orientations
- Recruitment strategy development
- Pre-screening candidates
- Talent acquisition
- Client relationship management
- Talent management
- Background checking
- Candidate sourcing
- Hiring requirements
- Self-motivated work ethic
- Community networking
- Candidate and client relations
- Cold calling
- Candidate vetting
- Assessing qualifications
- Process improvement
- Pre-employment screening
- Job applicant interviews
- Screening resumes
- Networking
- Team motivation
- Interviewing clients
- Onboarding coordination
- Outbound calling
- Offer letters
- Candidate tracking
- New hire orientation
- Candidate pipeline management
- Recruitment marketing
- Excel spreadsheets
- Public speaking
- Recruiting software experience
- Networking events
- Job fairs planning
- Strategic sourcing
- Human resource management systems
Certification
- Graduate of the United States Army Senior and Mid-level Manager Schools
- HAZMAT and Safety in Transportation Certificate (United States Army)
- Petroleum Supply Specialist (United States Army)
- Transportation Management (United States Army)
Timeline
Recruiting Operations Officer
United States Army Recruiting Command
07.2024 - Current
Station Manager
United States Army
09.2019 - 07.2024
Recruiter
United States Army
08.2017 - 09.2019
Operations Manager
Transport Service Company
03.2015 - 06.2017
Transportation Document Quality Control Manager
United States Army Reserve
05.2014 - 08.2017
Material Handler
McKesson Corporation
01.2014 - 03.2015
Transportation Manager
United States Army Reserve
12.2013 - 05.2014
Supervisor
United States Army
08.2001 - 12.2013
Master of Science - Human Resources Management
Southern New Hampshire University
BBA - Operations Management, Logistics and Transportation
Southern New Hampshire University
Associate of Applied Science - Paralegal Studies
Ashworth University