Christopher Baker
Austin,TX
Summary
A highly experienced Director of Operations with 15 years of experience in compliance, process improvement, and financial servicing. Possesses a strong understanding of federal and state employment regulations, as well as Accounts Receivable processes such as billing and collections. Proven track record of minimizing complaints and legal constraints, while providing input to team lead for areas of improvement.
Overview
18
18
years of professional experience
Work History
Vice President of Managed Review US Operations
Purpose Legal Solutions
01.2024 - Current
- As VP, led the development and growth of US Legal Operations and Managed Review departments, resulting in 140% year-over-year revenue growth (2023-2024).
- Authored, updated, and implemented 50+ company policies to ensure operational and legal compliance across departments.
- Draft and implement standardized review workflows and procedures.
- Led the development and growth of US Legal Operations and Managed Review departments.
- Spearheaded initiative to track and quantify process inefficiencies, driving an 80% reduction in client billing credits.
Director of Global Managed Review
Purpose Legal Solutions
01.2023 - 12.2023
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Drafted and implemented standardized global managed review workflows and procedures.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Senior Attorney Manager
Purpose Legal Solutions
01.2019 - 12.2022
- Managed high-profile eDiscovery projects in coordination with client and outside counsel throughout case discovery to ensure timely produced deliverables.
- Collaborated with cross-functional teams to implement bespoke solutions to secure favorable eDiscovery outcomes.
- Developed comprehensive eDiscovery strategies for clients to address both immediate concerns and long-term objectives.
Senior Litigation Associate
Ramon Worthington PLLC
08.2016 - 12.2018
- Represented corporate clients in a variety of matters, including construction defect, class action, and commercial litigation disputes.
- Researched and drafted pleadings, discovery requests and responses, motions in limine, dispositive motions, trial briefs, and settlement agreements on complex commerical litigation matters.
- Created legal budgets, strategies, and litigation reports for client approval.
Litigation Associate
Thompson Coe Cousins & Irons LLP
08.2012 - 01.2016
- Developed litigation strategies on behalf of commercial lines insurers in matters including questions of coverage, Stowers’ liability, and “bad faith.”
- Represented clients in dispositive motions hearings, discovery hearings, and status hearings in both state and federal court.
- Second chaired trial and arbitration proceedings representing Fortune 100 insurance companies.
- Prepared for, defended and took 30(b)(6) corporate representative depositions and expert depositions.
- Managed associates and paralegals to implement discovery strategies on high stakes litigation.
- Managed e-discovery processes efficiently through close coordination with IT teams and third-party vendors.
Litigation Associate
Dentons US LLP (formerly McKenna Long & Aldridge)
08.2007 - 07.2012
- Represented finance and insurance groups in commercial litigation and bad faith disputes arising out of insurance policy lines, including directors & officers liability, professional liability, commercial general liability, and commercial umbrella liability.
- Managed contract attorneys and paralegals in large document collections, productions, and reviews using a variety of document management software, including Relativity, Everlaw, Summation, and Concordance.
- Conducted direct examinations; took and defended witness and expert depositions; participated in status hearings, motions hearings, and mediation negotiations.
Education
J.D. - Law
Georgetown University Law Center
Washington, D.C.05-2007
Bachelor of Arts - Spanish Literature
University of Texas At Austin
Austin, TX05-2022
Skills
- Strategic planning and execution
- Process Improvements
- Issues Resolution
- Operations Oversight
Timeline
Vice President of Managed Review US Operations
Purpose Legal Solutions
01.2024 - Current
Director of Global Managed Review
Purpose Legal Solutions
01.2023 - 12.2023
Senior Attorney Manager
Purpose Legal Solutions
01.2019 - 12.2022
Senior Litigation Associate
Ramon Worthington PLLC
08.2016 - 12.2018
Litigation Associate
Thompson Coe Cousins & Irons LLP
08.2012 - 01.2016
Litigation Associate
Dentons US LLP (formerly McKenna Long & Aldridge)
08.2007 - 07.2012
J.D. - Law
Georgetown University Law Center
Bachelor of Arts - Spanish Literature
University of Texas At Austin
Similar Profiles
Mytheli JagadeesanMytheli Jagadeesan
Quality Analyst at Purpose LegalQuality Analyst at Purpose Legal
Sayee Ramaswami MBA - Finance And SystemsSayee Ramaswami MBA - Finance And Systems
Senior General Manager - Global Finance at PURPOSE LEGAL PRIVATE LIMITED(Formerly Cobra Legal Solutions)Senior General Manager - Global Finance at PURPOSE LEGAL PRIVATE LIMITED(Formerly Cobra Legal Solutions)
Sayee RamaswamiSayee Ramaswami
Senior General Manager - Global Finance at PURPOSE LEGAL PRIVATE LIMITEDSenior General Manager - Global Finance at PURPOSE LEGAL PRIVATE LIMITED
Shelby HoltShelby Holt
Brand Manager at HeartGift FoundationBrand Manager at HeartGift Foundation
Brandon ValdezBrandon Valdez
Floor Associate, Cashier, Shoe Runner at Aldo ShoesFloor Associate, Cashier, Shoe Runner at Aldo Shoes