CHRISTOPHER B. LEON
Port Jefferson,NY
Summary
Healthcare – Administrative Support – Customer Service – Patient Relations
Overview
12
12
years of professional experience
Work History
Hospital Attendant
Stony Brook University Hospital
- Managed the check-in and check-out process for patients and their families scheduled for surgeries, ensuring accurate documentation and providing compassionate support throughout the surgical journey
- Monitored Cerner SurgiNet and liaised with doctors and nurses to provide families with regular updates on the patient’s procedure and recovery
- Maintained detailed clerical records of times, dates, and each patient’s procedures
X-Ray Aide
Stony Brook University Hospital
- Transferred patients to and from CAT scan tables for radiology imaging and transported patients to and from assigned units
- Supported technicians, cleaned medical equipment, restocked X-ray and CAT scan supplies, and developed film
Service Advisor
PEP BOYS AUTO
Port Jefferson, NY
- Ranked as the location’s #1 top grossing Service Advisor by consistently delivering exceptional customer service, expert product knowledge, and effective communication to meet and exceed customer expectations
- Engaged with customers, ascertained vehicle problems/needs, cultivated trust, and recommended appropriate solutions
- Scheduled appointments, organized service schedules, ordered parts, and drafted estimates and work orders
- Performed routine automotive services including tire mounting, balancing, rotations, repairs, oil changes, fluid top-offs, lubrications, filter and bulb replacement, battery installation, starting and charging system testing, and vehicle inspections
MRI ASSISTANT
IMAGING DIVERSIFIED
West Islip, NY
05.2025 - 12.2025
- Assist MRI technologist with positioning patients for MRI scan
- Deliver excellent customer service so patients have a good experience in the MRI suite
- Prescreen patients for any metals or devices in their body prior to MRI exam
- Transport patients to and from the waiting area to the mobile MRI
- Keep mobile MRI suite stocked with all supplies needed to perform imaging.
New Patient coordinator
New York Cancer and blood specialists
Shirley, NY
07.2024 - 08.2025
- Welcome new patients to the practice with enthusiasm and warmth
- Do the initial intake of all patient demographics and
- Confirm insurance, request medical records from referring providers office. Schedule new patient appointments and instruct new patients where the location is.
Patient Caregiver
FREEDOM CARE
Port Jefferson Station, NY
03.2021 - 03.2025
- Deliver multifaceted administrative support, personal care, and companionship to an elderly, disabled patient
- Schedule doctor appointments, complete insurance paperwork, organize and administer medications, handle errands, and assist with toileting, bathing, and dressing
- Maintain an Excel spreadsheet to effectively manage medications, doctor appointments, expenses, insurance claims, and vital medical information
Security services assistant – Stony Brook University Hospital (SBU Police Department)
STONY BROOK UNIVERSITY
Stony Brook, NY
09.2018 - 02.2023
- Sustained a calm and safe environment by enforcing hospital safety policies and procedures to ensure compliance with regulatory standards and mitigate risks to patients, staff, and visitors
- Responded to distress calls and employed effective communication and conflict resolution skills to deescalate tense situations involving angry patients and visitors
- Served as a knowledgeable point of contact for patients, visitors, and staff, providing exceptional customer service and clear directions to navigate hospital facilities
- Observed, documented, and reported on daily activities; produced detailed incident reports and eyewitness testimonies
- Conducted regular safety inspections of hospital facilities to identify potential hazards and implement corrective actions
- Received two STAR Card Awards from the Deputy Chief of the SBU Police Department and my primary supervisor for demonstrating compassion, respect, and excellence in verbally de-escalating a potentially violent situation with an aggressive schizophrenic patient
Sterile Supply Technician
Long Island State Veterans Home at Stony Brook University
03.2014 - 12.2017
- Entrusted with ordering time-sensitive medical supplies from outside vendors using a procurement database
- Diligently monitored and replenished the Home’s inventory of supplies, restocking all units as required
- Sorted and delivered all incoming mail to appropriate departments
- Operated a class B bus to safely transport veterans to and from appointments and recreational activities
Education
Computer Science
SUFFOLK COUNTY COMMUNITY COLLEGE
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AMERICAN HEART ASSOCIATION
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NEW YORK STATE DEPARTMENT OF STATE
Skills
Front Desk Reception
HIPAA Compliance
Document Management
Medical Terminology
EMR Systems
Insurance verification
Scheduling
Medical Records
Inventory Management
Ordering Supplies
Sales
Cash Handling Interpersonal Communication
Conflict Resolution
Verbal De-escalation
Problem Solving
Typing: 65 WPM
Microsoft Office (Word, Excel, Outlook, PowerPoint)
Google Docs
Microsoft Teams
EMR (Cerner/SurgiNet, GEMMS ONE)
Dr Rounds
Phreesia
Z-Wave
CyraCom
Cisco Phone Systems
Webex
ActiveFax
Active listening
Teamwork and collaboration
Teamwork
Customer service
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Organizational skills
Effective communication
Adaptability and flexibility
Detail-oriented
Self motivation
Medical terminology
Interpersonal skills
Conflict resolution
Introduction
Northwell health, as an established medical organization is well known for its wide range of opportunities. I will be grateful to join the team and share my skills and experience I have gathered over the past years in serving the patients and organization as well especially in revenue cycle department.
Interests
Piano Player (15 years), Accomplished Cyclist
Section name
- Solutions-oriented professional who is adaptable, embraces challenges, and excels in high-pressure environments
- A skilled relationship builder who communicates with multiple stakeholders in an empathetic, positive, and assertive demeanor
- Naturally collaborative, incredibly organized, and proactive with the ability to anticipate needs and pivot seamlessly
References
Angelo Balestrieri- 631-433-3757
Supervisor: Imaging Diversified - Mike Patel -7707787273 , email:- mpatel@ihs-staffing.com
Timeline
MRI ASSISTANT
IMAGING DIVERSIFIED
05.2025 - 12.2025
New Patient coordinator
New York Cancer and blood specialists
07.2024 - 08.2025
Patient Caregiver
FREEDOM CARE
03.2021 - 03.2025
Security services assistant – Stony Brook University Hospital (SBU Police Department)
STONY BROOK UNIVERSITY
09.2018 - 02.2023
Sterile Supply Technician
Long Island State Veterans Home at Stony Brook University
03.2014 - 12.2017
Hospital Attendant
Stony Brook University Hospital
X-Ray Aide
Stony Brook University Hospital
Service Advisor
PEP BOYS AUTO
Computer Science
SUFFOLK COUNTY COMMUNITY COLLEGE
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AMERICAN HEART ASSOCIATION
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NEW YORK STATE DEPARTMENT OF STATE