Executing processes and operating all equipment of a designated area to maintain a dynamic and continuous process flow such as collecting and processing samples
Monitor tank levels, product temperatures and pressures, including observing readings on computers and field instruments, documenting key readings and information and making appropriate adjustments
Troubleshoot and operate equipment & instrumentation efficiently and perform routine maintenance
Unloading raw materials, loading finished products (trucks, railcars, etc.) and controlling inventory to meet both internal and external customer needs
Open communication with peers and management to promote a teamwork focused environment as well as developing and participating in individual/group skill development training
Operate mobile equipment such as forklifts, mobile lifts, and railcar movers as necessary
Operate standard maintenance tools such as power tools, basic hand tools, electric tools, etc.
Sales Account Manager
Keurig Dr. Pepper Snapple Group
08.2015 - 08.2019
Developed compelling presentation decks to gain approval for ideas and communicate results.
Trained peers and management team on internal system supports and implementation plans.
Anticipated clients needs by staying in touch on regular basis.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
Education
Bachelor of General Studies - Communications, Information & Media
Ball State University
Muncie, IN
07.2014
Skills
Project Planning
Audit Reporting
Program Evaluation
Improvement Plan Knowledge
Computer Languages
Logical Thinking
Confidentiality
Teamwork
Detail-Oriented
Technical Communications
Labor Relations
Ethical Decision Making
Accomplishments
Ball State University – Men's Basketball 2010-2014
Full Athletic Scholarship
2011 All-Mid-American Conference Freshman Team
Ball State 1,000 Point Club
Ranked sixth in school history in career field goal percentage (.534)
Ranked ninth all-time at Ball State in steals per game (1.3)
Tied in 14th for total career steals (118)
Tied in 18th for total games started (69) 2nd Ball State Men's Basketball player to reach 800 points, 500 rebounds, and 125 steals.
Certification
CPR
First Aid
OSHA Certified Forklift Operator
Additional Information
LEADERSHIP EXPERIENCE & COMMUNITY ENGAGEMENT
Volunteer, Ball State Men's Basketball, Summer Day Camps (2010-2014)
Volunteer Coach, YOC & YMCA of Muncie (2010-2014)
Volunteer, Muncie Mission (2011-2013)
Lighthouse Academy Men’s Basketball Coach (2018-2020)
Thea Bowman Leadership Academy Men’s Basketball Coach (2021-2024)
Timeline
Operations Technician
Cargill
10.2020 - Current
Sales Account Manager
Keurig Dr. Pepper Snapple Group
08.2015 - 08.2019
Bachelor of General Studies - Communications, Information & Media