Summary
Work History
Education
Skills
Timeline
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Christopher Booker

Trussville,AL

Summary

Versatile leader with a proven track record in operations management and relationship building, honed as Owner/Operator at Cbgoodsandcompany LLC and in diverse roles including the United States Marine Corps. Excelled in streamlining processes to enhance efficiency and foster team cohesion, achieving significant improvements in customer satisfaction and mission success rates. Skilled in financial planning and personnel management.

Work History

Owner/Operator

Cbgoodsandcompany LLC
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.

Sales Associate

CM Chemical Solutions LLC
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Server

Logans Roadhouse Grill
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Scout Sniper Team Leader

United States Marine Corps
  • Leveraged strong leadership skills to foster trust among teammates, establishing a cohesive and effective sniper team.
  • Maintained high levels of physical fitness and mental resilience within the team, ensuring maximum readiness for deployment.
  • Ensured proper maintenance of weapons systems and equipment for optimal performance in the field.
  • Led debriefings after each mission, analyzing successes or failures with a focus on continuous improvement processes within the unit.
  • Safeguarded sensitive information by adhering to stringent security protocols and maintaining operational security at all times.
  • Mentored junior snipers, fostering their professional growth and dedication to the team''s objectives.
  • Collaborated with other military units to coordinate joint missions effectively.
  • Developed tactical plans, incorporating terrain analysis and enemy movement patterns for successful missions.
  • Streamlined reconnaissance procedures, resulting in faster target acquisition and engagement.
  • Increased mission success rates through thorough planning, scouting, and intelligence gathering.

Education

Architectural And Building Sciences

Southern Union State Community College
Opelika, AL

Batchelor - Business Management

Grantham University
Lenexa, KS

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Sales negotiation
  • Personnel management
  • Operations oversight
  • Negotiation
  • Inventory management
  • Relationship management
  • Human resources
  • Budget development
  • Financial planning

Timeline

Owner/Operator

Cbgoodsandcompany LLC

Sales Associate

CM Chemical Solutions LLC

Server

Logans Roadhouse Grill

Scout Sniper Team Leader

United States Marine Corps

Architectural And Building Sciences

Southern Union State Community College

Batchelor - Business Management

Grantham University
Christopher Booker