Christopher Bourret
Manchester,NH
Summary
Experienced and efficient professional with a strong background in the financial industry, with over 4 years of hands-on experience. Seeking to leverage knowledge and skills to pursue new career opportunities in loan processing and underwriting.
Overview
6
6
years of professional experience
Work History
Service Associate II
Eastern Bank
03.2024 - Current
- Delivered exceptional customer service to every customer by utilizing knowledge of products and services and creating welcoming, positive experiences.
- Managed customer issues and enhanced satisfaction by matching best solutions to individual customer needs.
- Handled merging from Cambridge Trust with professionalism and learned systems quickly to contribute to the branch immediately.
Insurance Broker
The Leazer Group
04.2023 - Current
- Determine the optimal policy based on a client's financial analysis and needs
- Ensure accuracy on applications to result in streamline review
- Perform risk assessments to determine what product the client would most likely qualify for
Supervising Agent
American Income Life
11.2022 - 04.2023
- Learned quickly in a virtual environment to present benefits to clients
- Trained new agents on processes and procedures to perform presentations on their own
- Maintained an organized document portfolio for each customer
Package Delivery Driver
UPS
07.2022 - 09.2022
- Accurately sorted and delivered packages, ensuring contents were in proper condition
- Developed proficiency with handheld information tracking system
Personal Banker
Ledyard National Bank
08.2019 - 02.2022
- Opened new accounts and maintained client relations
- Go-to resource for coworkers with proficiency in system software use and troubleshooting
- Quickly adapted throughout a pandemic to new changes in policies and procedures to ensure client satisfaction remained exceptional
- Became most experienced employee during a period when our manager and several other key employees had quit
Education
Bachelor of Science - Business Finance
University of Maine
Orono, ME05-2019
Skills
- Team collaboration
- Work-flow improvement
- Fast learner
- Building relations
- Computer skills
- Quality assurance
Timeline
Service Associate II
Eastern Bank
03.2024 - Current
Insurance Broker
The Leazer Group
04.2023 - Current
Supervising Agent
American Income Life
11.2022 - 04.2023
Package Delivery Driver
UPS
07.2022 - 09.2022
Personal Banker
Ledyard National Bank
08.2019 - 02.2022
Bachelor of Science - Business Finance
University of Maine
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