Christopher Box
Counce,TN
Summary
Dynamic Owner/Operator of Home Sweet Home, excelled in operations management and customer service, ensuring high satisfaction and repeat business. Streamlined processes for efficiency, demonstrating exceptional personnel management and problem-solving skills. Proven track record in enhancing service quality and implementing strategic business planning. Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures.
Overview
14
14
years of professional experience
Work History
Owner/Operator
Home Sweet Home
Memphis, TN
03.2013 - 08.2024
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Forklift Operator
FedEx
Memphis, TN
02.2011 - 09.2013
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Education
BBA - Business Administration And Management
LSU
Baton Rouge, LA05.2011
Skills
Operations Management
Documentation And Reporting
Hiring
Business Planning
Staff Training and Development
Sales negotiation
Personnel Management
Staffing
Operations Oversight
Timeline
Owner/Operator
Home Sweet Home
03.2013 - 08.2024
Forklift Operator
FedEx
02.2011 - 09.2013
BBA - Business Administration And Management
LSU