Summary
Overview
Work History
Education
Skills
Accomplishments
ACCOMPLISHMENTS
Timeline
Generic

Christopher Boyd

Monroe,NC

Summary

Strategic executive with over a decade of leadership in compliance, operations, and policy implementation across human services, juvenile justice, and nonprofit systems. Proven ability to lead multi-regional operations, strengthen organizational accountability, and align programs with strategic, fiscal, and regulatory goals. Recognized for driving measurable results, reducing risk, and improving outcomes for children, youth, and families.

Overview

11
11
years of professional experience

Work History

Manager of Corporate Compliance and Accreditations

Goodwill Industries of the Southern Piedmont
Charlotte, NC
07.2024 - Current
  • Lead compliance, audit, and accreditation efforts across multiple regions to meet federal, state, and industry standards.
  • Collaborate with executive leadership to ensure policies align with strategic goals and operational efficiency.
  • Implemented internal audit system that improved operational compliance and efficiency by 25%.
  • Developed ADA, safety, and inclusion policies reducing organizational risk and improving accessibility.
  • Manage licensing, certifications, and records for multiple programs to maintain full regulatory readiness.
  • Provide regular compliance reports to senior leadership and the Board Audit & Risk Committee.
  • Ensure HIPAA Privacy and Security compliance across all programs.

Key Achievements

  • Boosted organizational accreditation performance above national benchmarks.
  • Built data-driven tools used for executive decision-making.
  • Contributed to AI Integration Committee for operational improvements.

Director of Transportation

Sally & Sons, LLC
Chase City, VA
05.2021 - 07.2024
  • Directed multi-state operations, logistics, and compliance, ensuring consistent regulatory adherence.
  • Managed cross-departmental teams to improve efficiency and service delivery.
  • Achieved 100% pass rate on state and audits through staff training and process alignment.
  • Oversaw budgeting and personnel management to maintain operational stability.

Key Achievements

  • Reduced service delays by 30% through operational redesign.
  • Built a safety-first culture across all sites, lowering incidents and improving staff accountability.

Dual Director

Dermott Juvenile Correctional Facility & AJATC
Little Rock, AR
04.2019 - 05.2021
  • Managed two juvenile facilities with 200+ employees and a $12M annual budget.
  • Directed HR, compliance, safety, and program operations per state and federal requirements.
  • Worked with state and regional partners to improve case management, permanency, and youth outcomes.
  • Reported performance metrics and compliance updates to oversight boards and state commissioners.

Key Achievements

  • Revitalized underperforming operations with staffing reforms and policy improvements.
  • Implemented trauma-informed programs that improved outcomes for youth and workforce retention.

Standards & Accreditation Specialist

American Correctional Association
Alexandria, VA
09.2017 - 04.2019
  • Delivered national training on accreditation standards and compliance best practices.
  • Conducted audits for state juvenile and correctional agencies, providing actionable recommendations.
  • Partnered with executive teams to improve cross-program coordination and quality assurance.

Key Achievements

  • Led multi-agency accreditation projects resulting in better audit scores and long-term compliance.
  • Developed policies and systems to support high-risk populations.

Program Supervisor

The Arc of Butler County
Butler, PA
02.2015 - 08.2017
  • Directed planning, budgeting, and daily operations for IDD and Employment Services programs.
  • Implemented continuous quality improvement systems to strengthen compliance and efficiency.
  • Aligned staff, budgets, and services to meet organizational goals.

Key Achievements

  • Improved program outcomes through staff development, metrics tracking, and policy reform.

Education

Bachelor of Arts - Criminal Justice, Juvenile Justice, Corrections, Political Science

Gannon University
Erie, PA

Skills

  • Strategic & Operational Leadership
  • Regulatory & Accreditation Compliance
  • Budget Development & Fiscal Oversight
  • Organizational Culture & Talent Development
  • Program Development & Evaluation
  • Board & Community Relations
  • Risk, Safety & Crisis Management
  • Policy Design & Implementation

Accomplishments

  • Led successful CARF accreditation, achieving full compliance and service excellence.
  • Created an internal audit system at Goodwill that identified risk areas and streamlined operations.
  • Authored a Records Retention policy to improve document management and compliance.
  • Restructured operations at a failing juvenile facility, restoring licensing and staff stability.
  • Negotiated contract reviews resulting in measurable cost savings and improved vendor performance.
  • Introduced organization-wide compliance training, increasing staff retention and policy adherence.

ACCOMPLISHMENTS

  • Built compliance framework improving efficiency and accountability by 25%.
  • Managed $12M multi-regional budget in juvenile justice operations.
  • Successfully led organizations through state and national accreditations (CARF & ACA).
  • Designed operational reforms improving permanency and safety for children and families.
  • Served on AI and compliance committees driving operational modernization.
  • HIPAA Privacy & Security Certified.

Timeline

Manager of Corporate Compliance and Accreditations

Goodwill Industries of the Southern Piedmont
07.2024 - Current

Director of Transportation

Sally & Sons, LLC
05.2021 - 07.2024

Dual Director

Dermott Juvenile Correctional Facility & AJATC
04.2019 - 05.2021

Standards & Accreditation Specialist

American Correctional Association
09.2017 - 04.2019

Program Supervisor

The Arc of Butler County
02.2015 - 08.2017

Bachelor of Arts - Criminal Justice, Juvenile Justice, Corrections, Political Science

Gannon University