Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christopher Brass

Hillsboro,OR

Summary

Highly adaptable and analytical professional with a strong foundation in systems modeling, software simulation, and data analysis. Experienced in SQL, Python, C++, and hardware/software integration. Proven ability to collaborate across teams, develop user-focused solutions, and support real-time simulation environments. Eager to contribute to mission-driven, innovative engineering projects with dedication and enthusiasm.

Overview

35
35
years of professional experience

Work History

Software Trainer & Admin Support Specialist

Same Day Experts LLC
07.2023 - 02.2025
  • Designed and delivered technical training for software platforms, improving retention and productivity by 92%.
  • Provided hardware/software support, coordinated scheduling, and supported project documentation.
  • Led virtual sessions for customer onboarding and internal system integration.

Field Service Engineer III

Entegris
12.2023 - 09.2024
  • Performed calibration and diagnostics on precision instruments; supported quality control through SQL-based analysis.
  • Collaborated with engineering teams to improve manufacturing processes and yield.

Metrology Technician III

Cube Hub Intel
07.2021 - 07.2023
  • Executed detailed metrology experiments, installed hardware components, and maintained calibration systems.
  • Reduced measurement discrepancies by implementing standardized procedures for data collection and analysis.
  • Supported quality management initiatives by performing accurate inspections and measurements of manufactured parts.
  • Enhanced the overall effectiveness of the metrology team by actively participating in cross-functional projects, sharing expertise, and supporting company-wide initiatives.
  • Developed comprehensive reports detailing measurement results, trends, and recommended corrective actions for internal stakeholders to review.
  • Played a key role in achieving and maintaining ISO certification for our metrology lab by ensuring compliance with all requirements.

Customer Service Lead /Assistant Manager

Apex Inc
06.2019 - 07.2021
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
  • Assisted with onboarding new hires by sharing expertise in company policies, procedures, systems usage.
  • Exceeded performance goals consistently through effective communication and problem-solving skills.

Property Manager

The Avanti Group
06.2006 - 06.2019
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Streamlined office operations for increased efficiency by implementing digital filing systems and automating routine tasks.
  • Administered detailed record-keeping systems to ensure compliance with federal housing laws and local ordinances governing residential properties.

Operations Specialist

United States Navy, USN
09.1989 - 09.1993
  • Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
  • Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
  • Utilized advanced analytical skills in order to resolve complex operational issues effectively.
  • Improved operational efficiency by streamlining processes and implementing new systems.
  • Enhanced team productivity with effective communication strategies and regular performance reviews.
  • Collaborated across departments to identify opportunities for process improvements and increased efficiency.
  • Established key partnerships both internally and externally that contributed significantly toward achieving organizational objectives.

Education

Bachelor of Science - Computer and Information Sciences

Strayer University
Washington, DC
01.2025

Associate of Science - Healthcare Informatics Data Analytics

Strayer University
Washington, DC
08.2023

High School Diploma - undefined

West Caldwell High School
West Caldwell, NC
06.1989

Skills

  • Languages: Python, SQL, Java, C
  • Tools: Git, Jenkins, Jira, Power BI, Arduino, Logic Analyzer, Oscilloscope
  • Concepts: Hardware/Software Integration, Embedded Systems, Real-Time Simulations, System Debugging, Agile/Scrum
  • OS: Windows, Linux
  • Protocols: UART, RS-422, I2C, SpaceWire (basic understanding)

Languages

Hungarian
Native or Bilingual

Timeline

Field Service Engineer III

Entegris
12.2023 - 09.2024

Software Trainer & Admin Support Specialist

Same Day Experts LLC
07.2023 - 02.2025

Metrology Technician III

Cube Hub Intel
07.2021 - 07.2023

Customer Service Lead /Assistant Manager

Apex Inc
06.2019 - 07.2021

Property Manager

The Avanti Group
06.2006 - 06.2019

Operations Specialist

United States Navy, USN
09.1989 - 09.1993

Associate of Science - Healthcare Informatics Data Analytics

Strayer University

High School Diploma - undefined

West Caldwell High School

Bachelor of Science - Computer and Information Sciences

Strayer University

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Christopher Brass