CHRISTOPHER BROUSSARD
Houston,TX
Summary
Senior Sales Compensation and Commission Operations leader with 19+ years of experience leading enterprise incentive compensation programs, governance, analytics, systems administration, and compensation transformations. Proven track record supporting more than 4,000 sales associates across nine business units and administering over $200 million annually in commission and incentive compensation. Recognized for driving large-scale compensation initiatives, automation, compliance, and cross-functional leadership.
Overview
20
20
years of professional experience
Work History
MANAGER – COMMISSION SERVICES
Service Corporation International (SCI)
Houston
02.2016 - Current
- Lead enterprise sales compensation operations supporting more than 4,000 sales associates across nine business units throughout North America.
- Administer over $200 million annually in commission and incentive compensation while ensuring operational accuracy, compliance, and scalability.
- Partner with executive leadership, Finance, Human Resources, Payroll, Legal, Audit, and Sales Operations to design, model, implement, and govern compensation programs.
- Oversaw compensation program deployments across eight business units, facilitating the successful transition of approximately 1,500 sales associates to updated incentive plans.
- Developed and automated pay activity reporting for sales associates and sales managers, improving transparency, reporting efficiency, and leadership visibility.
- Design and maintain compensation governance frameworks, policies, procedures, and operational controls supporting compliance, audit readiness, and risk mitigation.
- Lead compensation-related change management initiatives including communications, training, calculators, FAQs, job aids, and implementation support.
- Direct compensation system enhancements, testing efforts, and automation initiatives that improve accuracy, efficiency, and operational performance.
- Develop and mentor Commission Services team members through coaching, training, and succession planning.
- Led operational improvements, enhancing service delivery efficiency across multiple departments.
SUPERVISOR – COMMISSION SERVICES
Service Corporation International (SCI)
Houston
10.2012 - 02.2016
- Supervised company-wide commission and incentive compensation programs.
- Managed compensation documentation, validation, reconciliation, reporting, issue resolution, and policy administration.
- Supported compensation system enhancements, testing, implementation, and process improvement initiatives.
- Utilized Excel, Access, SQL, and reporting tools to analyze compensation performance and support decision-making.
SUPERVISOR / BUSINESS ANALYST
EXL Services
Houston, TX
03.2006 - 10.2012
- Led business analysis initiatives supporting operational improvements and reporting solutions.
- Partnered with business leaders to improve operational performance and decision-making through data-driven analysis.
Education
Bachelor of Science - Marketing
University of Louisiana At Lafayette
Lafayette, LA12.1995
Skills
- Sales Compensation Strategy
- Incentive Compensation
- Compensation Modeling
- Commission Operations
- Compensation Governance
- Change Management
- Executive Reporting
- Compensation Analytics
- Process Improvement
- Salesforce
- SQL
- Advanced Excel
- Reporting & Analytics
- Process Automation
CAREER HIGHLIGHTS
- Administer $200M+ annually in commission and incentive compensation.
- Support 4,000+ sales associates across nine business units.
- Led compensation program rollouts impacting approximately 1,500 associates across eight business units.
- Automated compensation reporting and analytics for sales associates and managers.
- Developed governance frameworks, policies, and controls supporting audit readiness and compliance.
- 19+ years of leadership experience in compensation operations, analytics, and business process improvement.
Timeline
MANAGER – COMMISSION SERVICES
Service Corporation International (SCI)
02.2016 - Current
SUPERVISOR – COMMISSION SERVICES
Service Corporation International (SCI)
10.2012 - 02.2016
SUPERVISOR / BUSINESS ANALYST
EXL Services
03.2006 - 10.2012
Bachelor of Science - Marketing
University of Louisiana At Lafayette