Christopher Brown
SHALLOTTE,NC
Summary
Dynamic General Manager with a proven track record at Little Caesars, excelling in operations management and team building. Successfully increased sales and profitability through strategic initiatives and strong client relationships. Adept at problem resolution, fostering a positive work environment, and maximizing efficiency by mentoring staff on best practices.
Overview
6
6
years of professional experience
Work History
General Manager
Little Caesars
05.2025 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Formulated policies and procedures to streamline operations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Inside Sales Specialist
Lowe's Home Improvement Center, Erie Pa
Shallotte, NC
08.2023 - 05.2025
- Answered customers' questions regarding products, prices, and availability.
- Facilitated smooth transactions by working closely with finance department to ensure accurate invoicing and timely payments from clients.
- Increased sales revenue by efficiently managing a high volume of inbound leads and promptly responding to customer inquiries.
- Developed strong client relationships through effective communication, understanding their needs, and providing tailored sales solutions.
- Delivered exceptional customer service by addressing concerns promptly, ensuring repeat business and generating positive referrals.
- Applied mathematical skills to calculating amounts, negotiating prices, and setting up contracts.
- Consistently met or exceeded monthly sales quotas by employing strategic selling techniques and leveraging product knowledge expertise.
- Developed and deepened customer relationships to drive revenue growth.
Executive Chef
Mount Airy Country Club
Mount Airy, NC
05.2021 - 08.2023
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Oversaw business operations, inventory control, and customer service for restaurant.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Conducted regular evaluations of kitchen equipment and appliances, ensuring proper maintenance and timely replacement to maintain optimal operational efficiency.
- Maximized profitability by effectively managing food costs through portion control and minimizing waste.
- Created visually appealing plate presentations, enhancing the overall dining experience for patrons.
- Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
Sous Chef
The Loaded Goat
Mount Airy, NC
08.2019 - 04.2021
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
- Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
- Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
- Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
Education
Woodbridge Senior High School
Lakeridge,vaSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Timeline
General Manager
Little Caesars
05.2025 - Current
Inside Sales Specialist
Lowe's Home Improvement Center, Erie Pa
08.2023 - 05.2025
Executive Chef
Mount Airy Country Club
05.2021 - 08.2023
Sous Chef
The Loaded Goat
08.2019 - 04.2021
Woodbridge Senior High School