Summary
Overview
Work History
Education
Skills
Timeline

Christopher Bruce

Mesa,AZ

Summary

Talented [Job Title] successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets. Dynamic [Job Title] with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.

Overview

21
21
years of professional experience

Work History

Inside Sales Representative

US Industrial Fasteners
01.2008 - 06.2018
  • Answered customers' questions regarding products, prices and availability.
  • Managed friendly and professional customer interactions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
  • Collected information on sales and service issues to coordinate team-wide resolutions.
  • Prospected continuously for new potential customers and maintained robust conversion rate.

Inside Sales

Solar Industry
01.1998 - 04.2008
  • Answered customers' questions regarding products, prices and availability.
  • Managed friendly and professional customer interactions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Emphasized product features based on analysis of customers' needs.
  • Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
  • Created and updated customer accounts with relevant information.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Communicated sales promotions to customers to grow average customer account size and maintain strong revenue streams.

Education

No Degree - Window Building

Solar Industries
2003

High School Diploma -

Tulia High School, Tulia, TX
06.1991

Skills

  • Goals and Performance
  • Daily Workflows
  • Customer Relationship Management
  • Installation Requirements
  • Project Coordination
  • Sales Expertise
  • Product and Service Sales
  • Customer Service and Assistance
  • Time Management
  • Order Management
  • Disciplinary Procedures
  • Solution Coordination
  • Overcoming Objections
  • Prospect Follow-Up
  • Applied Mathematics
  • Phone and Email Etiquette

Timeline

Inside Sales Representative - US Industrial Fasteners
01.2008 - 06.2018
Inside Sales - Solar Industry
01.1998 - 04.2008
Solar Industries - No Degree, Window Building
Tulia High School - High School Diploma,

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Christopher Bruce