Hospitality professional with proven track record in upscale establishments. Led teams to deliver outstanding service and maintain high standards of cleanliness and safety. Known for effective communication and problem-solving abilities.
Overview
15
15
years of professional experience
Work History
Bar Manager/ Bartender
El Primo's
06.2024 - Current
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Mentored and trained staff members to ensure exceptional customer service standards.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Monitored financial reports to identify and address areas of concern, improving financial health.
Bar Manager/ Bartender
Vault Seafood & Steakhouse
06.2024 - Current
Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Crafted special drink and cocktail menu items for seasonal offerings.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bar Manager/ Trainer
Buffalo Wild Wings
08.2019 - 05.2024
Safeguarded compliance with health, safety, and sanitation regulations in all operations.
Improved customer service rankings by resolving issues quickly and accurately.