Tiffany Sheable
Indianapolis,IN
Summary
Dynamic bar manager with a proven track record at The Music Box, excelling in customer service and team leadership. Expert in crafting seasonal cocktails and training staff to enhance service quality. Skilled in problem-solving and maintaining a clean, safe environment, driving repeat business and fostering a loyal clientele.
Overview
6
6
years of professional experience
Work History
Bar Manager/ Bartender
The Music Box
05.2024 - Current
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
Sales Representative
Advantage Solutions
03.2023 - 05.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Responsible for 18 stores , sale in display ,ordering products
Territory Sales Lead
Anderson Merchandising
02.2020 - 03.2023
- Negotiated contracts with clients, securing favorable terms and conditions that contributed to company growth.
- Analyzed market trends to identify new opportunities for business development within assigned territory.
- Worked closely with the distribution team to ensure timely delivery of products, resulting in high levels of customer satisfaction.
- Maintained detailed records of sales activities and provided regular updates to management on progress toward goals.
- Take pictures for accuracy of products on shelves
- Reset & remodel large grocery stores
Bartender/ Catering Trainer
Centerplate Catering
01.2019 - 02.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Responsible alcohol service
- Bar management
- Outgoing personality
- Verbal and written communication
Timeline
Bar Manager/ Bartender
The Music Box
05.2024 - Current
Sales Representative
Advantage Solutions
03.2023 - 05.2024
Territory Sales Lead
Anderson Merchandising
02.2020 - 03.2023
Bartender/ Catering Trainer
Centerplate Catering
01.2019 - 02.2020