Christopher Bunjaj
Macomb
Summary
Dynamic professional with a proven track record at LA Fitness, excelling in customer service and relationship management. Expertise in enhancing operational efficiency and resolving issues swiftly through effective communication and problem-solving skills. Committed to delivering exceptional service and driving sales growth in fast-paced environments. Demonstrated success in sales, particularly during staffing shortages.
Overview
5
5
years of professional experience
Work History
Assistant Operations Manager
LA Fitness
Clinton Township
12.2025 - Current
- Coordinated member services and resolved customer inquiries, ensuring high satisfaction levels.
- Maintained cleanliness and safety standards throughout the facility consistently.
- Supported scheduling and staffing to optimize service delivery and operational efficiency.
- Assisted in daily operations and staff management at fitness facility as needed.
- Stepped into sales role during staff absences to maintain revenue flow.
- Promptly addressed customer complaints to foster positive relationships.
- Enhanced service delivery by streamlining operational processes and team collaboration.
Front Desk Associate
LA Fitness
Clinton Township
01.2023 - 12.2025
- Delivered friendly support to members and guests, ensuring welcoming atmosphere.
- Managed incoming calls and directed inquiries to relevant departments.
- Resolved member complaints effectively to foster positive experiences.
- Processed payments accurately, providing receipts and change as needed.
- Answered customer inquiries promptly and connected them with appropriate staff.
- Greeted guests upon arrival, offering exceptional service throughout their visit.
- Maintained high service quality standards while addressing customer concerns.
- Provided knowledgeable assistance to current and prospective customers.
Online grocery pickup associate
Walmart
01.2021 - 03.2021
- Fulfilled online grocery orders, brought the orders out to the customers, and helped out around the store where needed.
Toys sales associate
Walmart
08.2020 - 01.2021
- I helped customers find items they were looking for, kept my section of the store neat, put returns back in their proper spots, and stocked the shelves.
Education
High School diploma -
Chippewa Valley High School
Clinton Township, MI06.2021
Skills
- Effective communication
- Customer service and support
- Sales assistance
- Relationship management
- Time management
- Scheduling and coordination
- Rapid learning
- Problem solving
- Quick thinking
Extracurricular Activities
- Part of the school band
- Performed in two of the school talent shows
- Performed with a group of select students for the Chippewa Valley High School Classes of 2019 and 2021 Graduations
- Part of a mentor program for neurodivergent students in second grade
Timeline
Assistant Operations Manager
LA Fitness
12.2025 - Current
Front Desk Associate
LA Fitness
01.2023 - 12.2025
Online grocery pickup associate
Walmart
01.2021 - 03.2021
Toys sales associate
Walmart
08.2020 - 01.2021
High School diploma -
Chippewa Valley High School