Christopher Burch
Atlanta,GA
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
20
20
years of professional experience
Work History
Wayside Detection Analyst
Norfolk Southern
Atlanta, GA
07.2023 - Current
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Validated results and performed quality assurance to assess accuracy of data.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Queried databases for information needed for report processing.
Supervisor Mechanical Help Desk
Norfolk Southern
Atlanta, GA
07.2021 - 07.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Locomotive Shop Mechanical Supervisor
Norfolk Southern Corporation
06.2013 - 07.2021
- Successfully completed a six month travel intensive and accelerated management training program for applicants with strong leadership qualities and problem solving abilities
- Direct up to 30 union employees each shift in safe and reliable diagnosis, repair, and maintenance of diesel locomotives and freight cars while maintaining strict adherence to Federal, State, and Company regulations for locomotive and also freight car inspection and repair
- Designated projected shift releases and ensured efficient and strategic allotment of manpower and material to optimize output while still achieving quality repair and reliability
- Provided training to management trainees during their on-site rotations
- Conduct daily safety meeting, weekly safety audits, and promote safe work practices, ensuring adherence to safety requirements.
Merchandiser
Frito-Lay
04.2013 - 06.2013
- Merchandise Frito-Lay's complete line of quality products to existing accounts
- While driving your personal vehicle to several store locations in close proximity
- It also includes communicating with store personnel and working closely with full time Frito-Lay Sales Representatives in a team environment
- The Merchandiser work schedule is based on customer requirements
- Replenishment of all displays, gondolas and store end caps in a safe, productive, timely manner.
Merchandiser
Pepsi Beverages Company
05.2012 - 03.2013
- Works 10 -12 hours per day
- Communicates needs with store management on daily basis.
Process Improvement Lead
Fleet Readiness Center NAS Oceana
06.2010 - 03.2012
- A trained Lean Six Sigma Black Belt and program manger of CPI (Continuous Process Improvement) training
- Mentoring countless employees in their ability to lead projects, obtaining their certifications, Consult Senior Leadership in the development / improvement opportunities
- Coordinated and facilitated Naval Aviation Enterprise (NAE) Department of the Navy yellow belt training for 1200 plus civilian and military personnel
- Collected and analysis data to determine what improvements to make
- Selected Mid-Atlantic Site junior Sailor of the year for first quarter 2010
- Trained and certified 120 sailor and Marines in Cardio-pulmonary resuscitation (CPR).
Collateral Duty Inspector F404-GE-400/402 First Degree Maintenance
Fleet Readiness Center NAS Oceana
09.2009 - 06.2010
- Supervised and mentored 12 sailors/marines as maintenance floor supervisor
- Served as Quality Assurance inspector for 157 F404-GE-400/402 Jet Aircraft engines
- Used basic arithmetic when checking for clearances for module installation
- Successfully piloted the power plants Training Petty officer program for a year, which resulted in a grade of 'on-track' during Quality Assurance Audit
- Helped to support the qualifying of 4 new Collateral Duty Inspector.
Aircraft Intermediate Maintenance Department Trouble Shooter
VFA-213
02.2004 - 07.2009
- Supervised 18 technicians performing test and check, maintenance and repair of F404-GE-400/402, and F110-GE-400 providing 92% of the Ready for Issue engines for the Navy
- Picked to be part of a 10 man handpicked troubleshooting team of technicians that worked fast pace 12-hour flight operation schedule
- Used logic and reasoning to solve aircraft problems on a regular
- Qualified as Low Power Ground F/A-18 E aircraft Turn-up operator
- Also qualified 3 new Low Power Turn-up operators.
Education
Bachelor of Science - Aviation Management And Operations
Embry-Riddle Aeronautical University - Daytona Beach
Daytona Beach, FL05.2027
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook) and Minitab
- Previous experience/best practices implementing & using continuous improvement/lean tools such as Six Sigma, 5-S, Lean manufacturing
- Previous experience/broad understanding of safety systems & enforcement of safety policies
- A strong ability to be adaptable & flexible
- Strong analytical & decision-making skills
- Highly motivated, results oriented, driven & able to work within precise limits & standards;
- Mechanical aptitude & ability
- Auditing & investigation skills
- Time management skills & detail oriented
- Ability to work with a team & independently
- Computer literate with good organizational skills
- Experience implementing continuous improvement initiatives & realizing results
- Lean/continuous improvement experience, especially centered around daily management processes
- Proven leadership experience in motivating, developing & coaching people, building cohesive leadership teams, setting goals & tactics to achieve plans
- Experience building relationships, communication & trust across all levels
Education And Certifications
- High School Diploma, Telfair County High
- Associates of Professional Aeronautic, Embry Riddle Aeronautical University, (started)
- Certified Team Lead Facilitator, Superteams Business Success Training
- Completed United Services Military Apprenticeship Program (USMAP) Powerplant Mechanic
Timeline
Wayside Detection Analyst
Norfolk Southern
07.2023 - Current
Supervisor Mechanical Help Desk
Norfolk Southern
07.2021 - 07.2023
Locomotive Shop Mechanical Supervisor
Norfolk Southern Corporation
06.2013 - 07.2021
Merchandiser
Frito-Lay
04.2013 - 06.2013
Merchandiser
Pepsi Beverages Company
05.2012 - 03.2013
Process Improvement Lead
Fleet Readiness Center NAS Oceana
06.2010 - 03.2012
Collateral Duty Inspector F404-GE-400/402 First Degree Maintenance
Fleet Readiness Center NAS Oceana
09.2009 - 06.2010
Aircraft Intermediate Maintenance Department Trouble Shooter
VFA-213
02.2004 - 07.2009
Bachelor of Science - Aviation Management And Operations
Embry-Riddle Aeronautical University - Daytona Beach