Christopher Burkeen
Summary
Resourceful Dual Rate Table Games Supervisor known for high productivity and efficient task completion. Skilled in game floor management, conflict resolution, and customer service excellence. Excel in leadership, communication, and adaptability, ensuring seamless operations and positive guest experiences.
Overview
14
14
years of professional experience
Work History
Dual Rate Table Games Supervisor
Bally's Hotel Casino
Evansville
08.2014 - Current
- Supervised table games operations, ensuring adherence to gaming regulations and enhancing operational integrity.
- Managed staff scheduling, optimizing table game coverage to improve guest service and operational flow.
- Trained new dealers on game rules and procedures, fostering a knowledgeable team and enhancing customer service standards.
Shift Manager
CVS Pharmacy
Evansville
05.2012 - 08.2014
- Supervised daily operations to ensure adherence to company policies and operational standards.
- Trained and mentored team members in customer service best practices to enhance customer satisfaction.
- Managed inventory levels and conducted regular stock audits to maintain accuracy and support supply chain efficiency.
Education
Henderson County High School
Henderson , KySkills
- Game supervision
- Regulatory adherence
- Operations oversight
- Inventory management
- Risk assessment
- Policy enforcement
- Guest service
- Guest relations
- Staff training
- Team leadership
- Time management
- Decision making
- Effective communication
- Problem solving
- Conflict resolution
- Recordkeeping skills
Timeline
Dual Rate Table Games Supervisor
Bally's Hotel Casino
08.2014 - Current
Shift Manager
CVS Pharmacy
05.2012 - 08.2014
Henderson County High School