Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Carnes

Redding,CA

Summary

Proven expert in HVAC systems and customer service, excelling in equipment troubleshooting and maintaining high satisfaction levels. At Sun Country Heating & Cooling, I enhanced system longevity and efficiency, while my adeptness in electrical wiring and calm demeanor under pressure ensured top-notch service. My commitment to safety and effective communication significantly contributed to operational excellence and client trust. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Troubleshooting & Installation

Sun Country Heating & Cooling
02.2020 - 02.2023
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Repaired and replaced heating and air conditioning systems for commercial customers in [Type] industry.
  • Supplied technical assistance to customers over phone using simple troubleshooting techniques.
  • Earned trust from clients as an honest technician who provided accurate diagnoses and cost-effective solutions for their HVAC needs.
  • Ensured compliance with industry regulations during all phases of HVAC system design, installation, and maintenance.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Traveled to job sites for both scheduled and emergency appointments.

Customer Service Cashier

Rainbow Market
03.2015 - 03.2020
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.


Education

GED -

Adult Education - Clark County School District
Las Vegas, NV
04.2012

Skills

  • Appliance Installation
  • Site preparation
  • Fixture Installation
  • Drywall Installation
  • Door installation
  • Electrical Wiring
  • HVAC Systems
  • Following safety practices
  • Equipment Troubleshooting

Timeline

Troubleshooting & Installation

Sun Country Heating & Cooling
02.2020 - 02.2023

Customer Service Cashier

Rainbow Market
03.2015 - 03.2020

GED -

Adult Education - Clark County School District

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Christopher Carnes