Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Christopher Carter

Jefferson,GA

Summary

Results-driven Lead Field Service Technician with proven skills in network installation, troubleshooting systems, and hardware maintenance. Committed to enhancing client satisfaction through effective communication and detail-oriented service.

Overview

5
5
years of professional experience
3
3
Certifications

Work History

Lead Field Service Technician

Prime Retail Services (Prime Net)
Flowery Branch, Georgia
06.2023 - Current
  • Installed and maintained network equipment from cabling CAT 5e/6/6a, fiber optic terminating, welding, and splicing, to managed and unmanaged switches (aruba, cisco, netgear) UPS', FortiGate's, patch panels, AP's, POS systems, credit card terminals, printers, cameras, and cradlepoints.
  • Diagnosed failures in network systems whether it be faulty wiring, IP renewals, faulty imaging, port allocations, packet installs, NXT loss and much more.
  • Coordinated and mentored team of field technicians in proper installation techniques for IT equipment, both on-site and remotely.
  • Coordinated all customer interactions from scope of work to scheduling, driving client satisfaction through effective on-site adaptations.
  • Insured the scope of work was met and exceeded with an on-site "open door" policy for team members and clients.

Commercial Property Manager

TurfMark Outdoor Solutions
Hoschton, Georgia
02.2021 - 06.2023
  • Oversaw maintenance schedules and ensured timely service for properties.
  • Conducted property inspections to maintain compliance with safety standards.
  • Managed day-to-day operations of commercial properties including scheduling repairs and responding to emergencies.
  • Handled all routing and communication with clients to ensure timely services.

Education

High School Diploma -

A.C. Reynolds High School
Asheville, NC
05-2015

Skills

  • Network installation
  • Hardware maintenance
  • Troubleshooting systems
  • Customer Support
  • Detail orientation
  • Software configuration
  • Positive attitude
  • Workflow management

Certification

Safety briefing

Affiliations

Builds Home computers

Timeline

Lead Field Service Technician

Prime Retail Services (Prime Net)
06.2023 - Current

Commercial Property Manager

TurfMark Outdoor Solutions
02.2021 - 06.2023

High School Diploma -

A.C. Reynolds High School
Christopher Carter