Nolan Thomas

• Led low-voltage installations including structured cabling, fiber termination, network equipment, and security devices.
• Installed and configured servers, switches, patch panels, cameras, access points, speakers, RFID readers, door contacts, and alarm keypads.
• Performed firmware updates and final commissioning of end devices to ensure full system functionality.
• Served as on-site lead technician for projects across the United States.
• Supervised, trained, and coordinated local technicians hired for individual sites.
• Evaluated technician performance and provided recommendations for future employment.
• Acted as primary point of contact between field teams, project managers, and clients.
• Ensured installations met company standards, safety requirements, and client specifications.

Supported national retail and distribution rollouts for major clients including:

• H&M
• Southern Glazer’s
• Tiffany & Co.
• Barnes & Noble
• Bath & Body Works
• Victoria’s Secret

• Provided on-site IT support for clinical and administrative staff in a healthcare environment.
• Diagnosed and repaired desktop computers, laptops, Scanners, and printers to minimize downtime and maintain productivity.
• Performed and planned rollouts of new devices, including setup, configuration, and deployment.
• Executed device updates and system maintenance in accordance with organizational IT standards.
• Coordinated directly with end users to plan device downtime, ensuring minimal disruption to clinical operations.
• Delivered end-user support while strictly adhering to HIPAA guidelines, data privacy requirements, and Mayo Clinic security policies.

• Operated automated machinery to produce high-quality electronic components.
• Conducted regular inspections to ensure compliance with safety and quality standards.
• Collaborated with team members to troubleshoot equipment issues, minimizing downtime.
• Maintained accurate production logs and documentation for quality assurance purposes.