Christopher H. Amideo
East Northport
Summary
Experienced Lead Field Service Technician skilled in technical training, safety compliance, and customer service. Proven ability to diagnose complex issues and mentor teams to ensure high-quality service delivery.
Overview
25
25
years of professional experience
Work History
Lead Field Service Technician
Altice USA
Hauppauge
09.2002 - Current
Supervised field service operations for telecommunications installations and repairs.
- Traveled to field locations to evaluate equipment and performance.
- Trained technicians on best practices and safety protocols.
- Diagnosed and resolved complex technical issues in customer environments.
- Collaborated with cross-functional teams to solve customer issues.
- Utilized all software to track service requests and technician schedules.
- Provided customer service to customers on site
- Trained in field safety to prevent injuries and accidents.
- Drove and maintained company vehicle which included dually and standard bucket truck
- Completed scheduled appointments on time
Exterminator
Owner/Operator
East Northport
05.2001 - Current
Servicing commercial and residential accounts.
New York State licenced and certified pesticide applicator
Education
Associate of Applied Science - Graphic Design
Suffolk County Community College
Selden, NY05-1995
Skills
- Technical training
- Safety compliance
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Route planning
- Issue escalation
- Environmental safety
- Troubleshooting and repair
- Customer service
- Team supervision
- Training and mentoring
- Customer training
- Vehicle maintenance
- Valid Driver's license
- Equipment inspection
- Accountability and work ethic
- Quality assurance
- Power tools operation
Timeline
Lead Field Service Technician
Altice USA
09.2002 - Current
Exterminator
Owner/Operator
05.2001 - Current
Associate of Applied Science - Graphic Design
Suffolk County Community College