Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evarette Lavender

Mojave,CA

Summary

Hardworking Field Service Technician bringing 3+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. I'm experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment , Cat 5/ Cat6 and Switches.

Also I'm talented building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.

Overview

15
15
years of professional experience

Work History

Lead Field Service Technician

Live View Pro
08.2020 - Current
  • Troubleshot 100 systems, traced problems and diagnosed root causes.
  • Removed components and completed repairs or installed new replacements for over 100 customers .
  • Completed required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
  • Inspected 5+ for repair and maintenance needs.
  • Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Completed warranty services and submitted required paperwork.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.

Car Washer

Mr.Suds
03.2018 - 03.2020
  • Pressure washed car exterior, wheel wells, and tires.
  • Cleaned windows, mirrors, headlights, taillights, and waxed, and power buffed exterior.
  • Disinfected steering wheel, handles, seats, and other interior fixtures.
  • Answered customer questions on pricing, products, procedures, and materials used.
  • Cleaned wash equipment after shift and confirmed proper storage.
  • Vacuumed and steam cleaned interior floors carpet and seating.
  • Greeted customers and guided cars into washing and detailing area.
  • Provided mobile detailing services to clients at places of employment.
  • Kept customer areas clean and tidy to maintain professional, hygienic standards.
  • Managed car wash supplies and materials inventories for timely reordering and replenishment.

Security Guard

Universal Protective Services
01.2011 - 08.2015
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Interacted assertively but non-confrontationally with personnel and general public.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.

Warehouse Stocker

Best Buy
12.2013 - 03.2014
  • Checked packages and merchandise for damage and notified vendors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Completed cycle counts and monthly inventory.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Warehouse Worker

Sleep Train Mattress Centers
06.2008 - 08.2011
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Consistently lifted materials weighing as much as 50 pounds or more.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.

Education

Bachelor of Arts - Business Management

San Francisco State University
San Francisco, CA
06.2012

Skills

  • Technical Analysis
  • Service Requests
  • Issue Escalation
  • Parts Reassembling
  • MS Office
  • Installation and Repair
  • Customer Consulting
  • Handheld Devices
  • Heavy Lifting
  • Network Administration
  • Inventory Management
  • Testing Devices

Timeline

Lead Field Service Technician

Live View Pro
08.2020 - Current

Car Washer

Mr.Suds
03.2018 - 03.2020

Warehouse Stocker

Best Buy
12.2013 - 03.2014

Security Guard

Universal Protective Services
01.2011 - 08.2015

Warehouse Worker

Sleep Train Mattress Centers
06.2008 - 08.2011

Bachelor of Arts - Business Management

San Francisco State University

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Evarette Lavender