Christopher Carter
Huntington
Summary
Dynamic individual with hands-on experience in power generation and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
19
19
years of professional experience
Work History
Senior Field Service Engineer
Scale Microgrid Solutions
Ridgewood, New Jersey
01.2018 - Current
- Aided in development of service department for new company, commissioning
- Remote monitoring and controls software programming, load banks and paralleling
- Maintain, repair, and service all transfer switches, diesel generators and gas generators
Field Service Engineer
Genserve
Plainview, New York
08.2011 - 12.2017
- Commissioning new and used generators, transfer switches and switch gear on new and existing construction sites
- Maintain, repair and service all diesel and gas generators
- Deliver and install rental generators
- Perform building load tests and load bank tests
- Perform automatic transfer switch diagnostics, repair and maintenance
- Generac & Kohler Industrial, Commercial and Residential certifications, ASCO and EGSA certified
Dispatcher
Genserve
12.2010 - 08.2011
- Schedule and dispatch 20 technicians located in tri-state area for installation, service, or emergency repairs
- Maintain and update control board, job book and job tickets to track and transmit daily assignments
- Communicate daily with technicians to transmit assignments, answer questions and provide engineering support and guidance
- Handle any request and complaint made by the customers, internal salespeople or operations managers
- Coordinate parts, equipment and materials needed for each job assignment
- Keep track of the progress that technicians make on their calls, making sure that they leave and arrive according to schedule and complete call to customer’s satisfaction
Generator Technician
Power Pro Service Company
Bohemia, New York
10.2009 - 12.2010
- Installed, repaired and maintained new and replacement generators both commercial and residential
- Tested, calibrated and updated generators to improve reliability and to assure safety and compliance
Automotive Technician, PT
Habberstad Nissan
Huntington Station, New York
09.2007 - 05.2008
- Performed repairs and routine maintenance such as oil changes, inspections and tire rotations to all types of cars, trucks, vans and sport utility vehicles
- Tested vehicles both before and after repair and updated customer’s repair and service records
Education
B.S. - Automotive Engineering Technology/Management
Farmingdale University
Farmingdale, New York08-2009
B.A. - Psychology
Hofstra University
Hempstead, New York01-2005
Skills
- Field service management
- Remote support
- Client relationship building
- Customer support
- Software diagnostics
- Advanced troubleshooting
- Customer service
- Equipment installation and repair
- Troubleshooting and repair
- Safety and compliance
Timeline
Senior Field Service Engineer
Scale Microgrid Solutions
01.2018 - Current
Field Service Engineer
Genserve
08.2011 - 12.2017
Dispatcher
Genserve
12.2010 - 08.2011
Generator Technician
Power Pro Service Company
10.2009 - 12.2010
Automotive Technician, PT
Habberstad Nissan
09.2007 - 05.2008
B.A. - Psychology
Hofstra University
B.S. - Automotive Engineering Technology/Management
Farmingdale University