Customer Service Representative
Strongsville Senior Center
Christopher Catanese
Strongsville,OH
Summary
Dynamic Customer Service Representative with a proven track record at Strongsville Senior Center, excelling in conflict resolution and customer satisfaction measurement. Skilled in data entry and active listening, I consistently enhance client relations and drive positive outcomes, ensuring a seamless experience for all customers.
Work History
Route Sales Representative
Schwebels Baking
Education
Associate In Electronics Engineering Technology - Electrical, Electronics And Communications Engineering
Electronics School of Technology
Cleveland, OH05.1985
General Studies -
Parma Senior High School
Parma, Oh06.1981
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Customer relations
- Conflict resolution
- Complaint resolution
- Client relations
- Customer satisfaction measurement
- Professional telephone demeanor
- Scheduling
- Appointment scheduling
- Administrative support
Timeline
Customer Service Representative
Strongsville Senior Center
Route Sales Representative
Schwebels Baking
Associate In Electronics Engineering Technology - Electrical, Electronics And Communications Engineering
Electronics School of Technology
General Studies -
Parma Senior High School
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