Christopher Cervantez
Phoenix,AZ
Summary
Dynamic warehouse professional with extensive experience at AXON, excelling in shipping and receiving operations. Proven track record in enhancing workplace safety and optimizing inventory management. Skilled in forklift operations and employee training, fostering a culture of continuous improvement while maintaining meticulous attention to detail. Committed to achieving operational excellence and team success.
Overview
33
33
years of professional experience
Work History
Assistant Warehouse Manager
GroClarity / ProKure Solutions
12.2017 - Current
- Assisted in maintaining accurate inventory records using warehouse management systems.
- Supported loading and unloading operations to ensure efficient material handling.
- Learned safety protocols and procedures to promote a secure working environment.
- Helped organize stock locations for optimal space utilization and accessibility.
- Collaborated with team members to streamline order fulfillment processes.
- Documented daily activities and reported discrepancies to supervisors promptly.
- Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
- Maintained a safe work environment, conducting regular safety inspections and training employees on proper procedures.
Warehouse Supervisor
AXON
10.2015 - 12.2017
- Supervised daily warehouse operations, ensuring adherence to safety protocols and efficiency standards.
- Trained and mentored team members on inventory management and equipment usage.
- Implemented process improvements that enhanced workflow efficiency and reduced errors.
- Coordinated shipping and receiving activities, optimizing logistics for timely deliveries.
- Developed training materials for new hires, fostering a culture of continuous improvement.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Maintained high levels of accuracy in daily operations.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Operated warehouse material handling equipment correctly to move loads.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Managed over 50 orders a day from Clients.
- Managed the receiving of 50 to 100 pieces of new product daily at axon to ensure that inventory was received accurately and stored properly.
Security Patrol Supervisor
Capitol Guard & Patrol
10.2012 - 09.2015
- Supervised daily security operations, ensuring adherence to protocols and safety regulations.
- Trained and mentored new security personnel, enhancing team performance and operational efficiency.
- Conducted regular patrols to assess property security, identifying and mitigating potential risks.
- Developed and implemented emergency response plans, improving preparedness for various incidents.
- Developed strong relationships with local law enforcement, facilitating cooperation during emergency situations.
Store Manager
The French Bee
04.2011 - 10.2012
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock management to reduce waste and improve availability.
- Trained and mentored staff, fostering a collaborative team environment and enhancing performance.
- Developed staff schedules to maximize productivity while adhering to labor regulations and budget constraints.
- Led initiatives for process improvements, increasing operational efficiency within the store environment.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
- Managed up to 20 to 30 orders a day from Customers.
Correctional Officer
AZ Department of Corrections, Lewis Complex
11.2001 - 01.2011
- Supervised inmate activities to ensure safety and compliance with institutional regulations.
- Conducted regular inspections of facilities to maintain security standards and identify potential hazards.
- Enforced disciplinary measures consistently while promoting a respectful environment among inmates.
- Collaborated with mental health professionals to address inmate behavioral issues effectively.
- Trained new officers on operational procedures, emergency protocols, and conflict resolution techniques.
- Developed and implemented strategies for crisis intervention, enhancing overall facility safety.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
Juvenile Correctional Officer
Arizona Department Of Juvenile Corrections
10.1998 - 11.2001
- Supervised daily activities, ensuring safety and compliance with institutional regulations.
- Conducted regular assessments of juvenile behavior to identify potential conflicts or issues.
- Implemented conflict resolution strategies to de-escalate tense situations among residents.
- Maintained accurate documentation of incidents and daily logs in compliance with policies.
- Offered guidance on conflict resolution strategies, helping offenders develop healthy coping mechanisms during their stay at the facility.
- Served as a positive role model by demonstrating strong work ethic, integrity, and respect towards others within the correctional setting.
- Responded effectively to emergencies or crises situations, prioritizing safety and well-being of all residents and staff members.
Military Police Officer
United States Marine Corps
09.1992 - 09.1996
- Enforced military laws and regulations, ensuring compliance within jurisdiction.
- Conducted thorough investigations of incidents, compiling detailed reports for command review.
- Coordinated security operations during high-profile events, maintaining safety protocols and crowd control.
- Mentored junior officers in tactical procedures and conflict resolution techniques.
- Served in the Special Reaction Team as the Pointman Position.
- Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
- Collaborated with local law enforcement agencies to streamline communication and response efforts.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Maintained 100% accountability of assigned equipment.
Education
High School Diploma -
Safford High School / South Mountain High School
Safford AZ, Phoenix AZ05-1991
Skills
- Attention To detail
- Workplace safety
- Shipping and receiving
- Warehouse operations
- Load planning
- Employee safety
- Unpacking merchandise
- Forklift operations
- Hiring and training
- Documentation
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 15 staff members.
- Documented and resolved shipping issues which led to quicker turn around on shipping times.
Languages
Spanish
Limited Working
Timeline
Assistant Warehouse Manager
GroClarity / ProKure Solutions
12.2017 - Current
Warehouse Supervisor
AXON
10.2015 - 12.2017
Security Patrol Supervisor
Capitol Guard & Patrol
10.2012 - 09.2015
Store Manager
The French Bee
04.2011 - 10.2012
Correctional Officer
AZ Department of Corrections, Lewis Complex
11.2001 - 01.2011
Juvenile Correctional Officer
Arizona Department Of Juvenile Corrections
10.1998 - 11.2001
Military Police Officer
United States Marine Corps
09.1992 - 09.1996
High School Diploma -
Safford High School / South Mountain High School
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