Christopher Charles
Ormond Beach,FL
Summary
Accomplished General Manager with over 15 years in restaurant operations. Demonstrated skills in inventory management and team leadership, consistently delivering exceptional customer satisfaction and operational performance. Committed to utilizing extensive experience to enhance business outcomes. Additionally, brings 20 years of line cook experience, contributing to kitchen efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Manager
D.B. Pickles
Ormond Beach, Florida
12.2009 - 07.2025
- Oversaw daily restaurant operations, ensuring efficient service and high customer satisfaction.
- Managed staff schedules to optimize labor resources during peak hours.
- Trained and mentored new employees to improve team performance and cohesion.
- Maintained vendor relationships to secure competitive pricing on supplies and materials.
- Fostered partnerships with vendors for timely supply chain management and procurement.
- Handled customer relations for all off-site catering events and venues.
- Developed unique recipes tailored to specific occasions to enhance menu offerings.
- Delegated tasks to staff, setting clear priorities and goals.
- Managed kitchen operations to ensure food safety and quality standards.
- Implemented sanitation practices to maintain a clean and safe cooking environment.
- Trained new employees on proper cooking techniques, equipment uses, and recipe adherence.
- I helped out in various capacities when the restaurant was extremely busy, or if employees were absent.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Education
Associate of Arts -
Daytona State College
Daytona Beach, FL08-2011
Skills
- Food safety compliance
- Vendor negotiation
- Staff management
- Inventory management
- Customer relations
- Problem solving
- Strategic planning
- Team leadership
Certification
- The Always Food Safe Company- Food protection Manager (exp. 12/2029)
Timeline
General Manager
D.B. Pickles
12.2009 - 07.2025
Associate of Arts -
Daytona State College
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